I went into Braham thinking i would be treated fair i was buying a $50k escalade.. it was 8:30pm and drove from palm beach to Miami the sales man was trying to get me to a number that was in my budget they went back and forth with Tyler the finance man and couldn’t get me there well the sales MNGR Russ Bennet came out and i was walking out the door he spoke to tyler and Ricardo the sales guy and came and asked me were i need to be ? he went in and came back out and said i can get you to $10 off my budget would i take the car tonight ?? i said yes and shook hands filled in the paper work was approved at 4.9% with TD auto finance they needed to do a little work on the car replace a badge and detail and balnce the wheels well i drove back to palm beach the next day i get a phone call saying you were not approved at that rate the bank blah blah blah and now i am now $50 off and was walking out the door the night before at that’s price… anyway i felt cheated and told them so Ricardo and russ said its banks fault i said i signed an agreement which i still have original one at a rate and they said the bank declined that !! well i could not do nothing they pressured me into signing the other paper work .. any way i told them i was not happy… the car was pulling so they said i had to leave it there and they would detail and fix the badge and balance the wheels and give me a loaner and i would have to come back the next day ….. i got mad and told them this is BS so they said ok they would bring the vehicle to me … They next day it was dropped off by a tow truck and i signed for it well i drove it and it was still pulling and the inside of the truck had all the same sand and dirt and smudges i called down there to Ricardo the salesman to ask him whats up with the balance and detail ? got his VM never called me back i texted him and told him i was not happy with this whole experience and he text me back saying sorry …. i contacted the palm beach Braham that i bought my last vehicle from and spoke to Buzz Braham he was nice and said he would handle it . well he got back to me telling me he does not take anything to do with Miami well i have spent over $160k in three 3 cars from Braham between me and my friend well nobody has called me back the car still pulls and they washed the outside of the truck and they lied on the Finance and they don’t even have the time to call me back or even wash my truck …. .
This complaint and/or review was posted on HolySmoke.org on 01:26 am, December 04, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/braman-cadilac-miami-review/.
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