I recently was in the market for a brake job on my four year old Mazda Protege. I was given an estimate of for $450.00 to replace the front pads and rotors. I decided to not have the work done upon receiving the estimate and start to do little research. By the way they charge $10.25 for the “Free Brake Inspection”. I went to the internet to research the parts that were supposedly needed for the job. The Pads were $37.50, the Rotors were $108.00. Total for parts 145.50 plus parts. Part bill Brandy’s Estimate $330.00 plus two hours labor. I then went to my brother-in-law a mechanic, we replaced the brakes and rotors our self, but even the rotors could have been turned saving the $108.00. So here is what we learned, check Brandy’s Automotive Estimates closely against other bids. Don’t fall for their BS lines on how damage you have on your car. Find a mechanic you can trust. PS the shop manager was swearing at another customer as I left after double charging him the retail price of a tire they had put on his wife’s car. Bad customer service, rude employess, not professional at all. Karl Naperville, Illinios
This complaint and/or review was posted on HolySmoke.org on 23:24 pm, July 23, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/brandys-automotive/.
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