Brickhouse Security advertised this item as an in stock item and charged me $200 bucks advertising this brickhousesecurity.com/product/black+little+titan+dvr+cam.do?from=Search&cx=0&query=black+little+titan+dvr+cam that says . All video stores directly to a SD card and can be reviewed on any PC, monitor, or directly on the device itself using the built-in LCD screen What I got from them today though was a look alike camera that sells for 40 to 60 bucks on ebay and amazon yet can’t set date/time so useless for surveillance and the “built in lcd screen is not a video screen it’s like a digital watch screen this is what they sent me amazon.com/Epic-Pov-Cameras-STC-EPICD1-Camera/dp/B005GRFTMQ/ref=sr_1_1?ie=UTF8&qid=1429834036&sr=8-1&keywords=epic+d1 As if the falsely advertised product versus what they shipped wasn’t bad enough, I called customer service and started talking to the guy explaining what happened and two sentences in I heard hold music and nobody came back on phone. What kind of rip off bad rude customer service is that and fraud too? Seriously looked like they charged me 200 buckes then took 50 went to Dicks sporting goods and bought the look alike camera not the one listed and then shipped it to me hoping I would not notice. Don’t advertise a camera with a built in lcd screen to watch video on if the screen on the unit you ship is like a cheach digital watch screen and even being a watch screen could not even set date/time to timestamp the video which is needed for surveillance video. When your company sells to LEO Security and Private Investigators one would expect you guys not to committ fraud like that .
This complaint and/or review was posted on HolySmoke.org on 19:43 pm, April 25, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/brickhouse-security-review-2/.
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