Brightstar Corporation

Brightstar Corporation

Reviews: 1


Total views: 2154

Published: 15 January 2021

Posted by: Anonymous

I have been paying for BrightStar Device Protection for over 2 years through extra monthly cell phone payments. When my phone broke in October of 2016, I ordered a new phone, it took until December 10th to be delivered BROKEN. It took over 20 calls to this company to even receive the USED phone that I paid $189. THAT I NOW KNOW CAN BE BOUGHT ON AMAZON FOR $50. They sent me ANOTHER USED phone in January, again the phone was broken, APPLE support confirmed I was sent a broken phone. | BRIGHTSTAR WENT INTO MY BANK ACCOUNT UNAUTHORIZED AND CHARGED ANOTHER USED PHONE AT $212 ON 1/12. | DON’T USE VIRGIN MOBILE, there customer service told me I had used the broken phone in Novemnber and would not reimburse my charge. HOW COULD I USE A BROKEN PHONE. THEY DID NOT CARE THAT IT TOOK 3 MONTHS FOR ME TO RECEIVE ANOTHER USED BROKEN PHONE.

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