My Hot Water Heater started leaking late Sunday evening. I made calls Monday morning, Brothers was the first one available to come out. Tech made it out at 130pm gave estimate of $1962.00. I asked for the cost on Water Heater, he said there was not a break down, they lump all together, and repair had to become code enforced. He said job would take 3-4 hours. This is a appliance that is hard to live with out, and get bids on. I questioned him several times on my feelings that repair seemed high, he said that Brothers has been in business for over 30 yrs. I researched on the internet while he was doing the repair, I feel that I overpaid $1000.00 to at least $700.00. I went on there website, they have an awful amount of complaints on overcharging.
This complaint and/or review was posted on HolySmoke.org on 11:01 am, September 08, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/brothers-plumbing/.
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