Bruce Titus Automotive Group-Jeep

Bruce Titus Automotive Group-Jeep

Reviews: 1

1 RATING
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Published: 22 December 2020

Posted by: Anonymous

Beware of doing business with Bruce Titus Automotive Group. I had the driver side window in my Jeep fall into the door and paid $400 to have it fixed at Bruce Titus Jeep Service. Two days later the window fell into the door again and they refused to fix it stating that it would cost an additional $500 to fix it. When I took the car in for the window the first time, they also informed me of a couple of recalls that they would take care of. When they released my vehicle to me, it would not shift and the gear indicator did not line up. My car would not even start after I shut it off the first time and they had the gall to tell me to pay to have it towed to them after it had just come from thier shop. The service manager and the general manager were of no help. I was even told by the general manager that if they fix something and test it two times and it works that is good enough for them. Any problem after that is of no fault of thiers, in other words, they will not stand behind thier work not even for two days. I advise to not do business with Bruce Titus Automotive! S.l. Centralia, WashingtonU.S.A.

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