Bryan Ma OD Optometry Inc

Laziness to a next level! Don't recommend this place

Reviews: 1


Total views: 187

Published: 08 December 2019

Posted by: Anonymously

I was looking for an eye doctor in my area, as I recently moved and had no idea where to find one. I went to the internet for help and found this Dr. Bryan Ma very close to my place. I was previously seeing Dr. Brent in Ventura Vision Care, and he was absolutely the best optometrist I have ever had. But I was not there anymore, so I had to find someone new, and Dr. Ma had good reviews and perfect scores, he was also very close to my area.
I got there first thing on Monday for a checkup, nothing otherworldly, just to meet him and see how he worked. The receptionist lady was very pretty, and she greeted me as soon as I came in. The place smelled nice and was clean, there were also some patients already waiting. I took my seat and decided to read some of the magazines that were on the table, for like 30 minutes I stayed there and not even one person had been called. There were 5 other women in the room with me, and we were all waiting. Some of them had been there before me, and I could tell they were starting to get annoyed for the wait. I walked up to the receptionist, she said that the doctor was very busy that morning, and I might have to wait even longer to get a checkup. I sat in the chair again, patiently waited for another 33 minutes and I was done, but before I could protest, this woman stands up and goes to the front desk lady, she wants an explanation of why this Dr. Ma could not see her when she had her appointment for an hour ago, I approached them and joined her, arguing that I could not go there to just waste my time as I had things to do. Some of the other ladies waiting in the room joined us as well, and the receptionist was getting tense, you could see in her eyes that she did not know what to do. We were just asking why the doctor could not see us, as stated in the appointment, but she could not answer a simple question like that. She kept giving us the runaround, explaining why the doctor was so busy, why he could not see us at the moment, and why we had to wait for him. I can’t talk about the other women in that waiting room, but I was not buying her story.
After 15 more minutes, I just got tired and went home, decided to try with a different doctor next time. I know this might have been just a misunderstanding, or just that I was having bad luck that day. I don’t know what it was, but I cannot excuse Dr. Ma for this experience. Next time, I’m going to a different place, and I’m actually going to make sure not to recommend this place to anyone I know. That is all for my review, hope it can help someone looking for an optometrist, if you go there, you have been warned.

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