Owner Built Custom Homes is a home builder custom service. They advertise free home designs (but there is always a catch). We started the process by calling Chuck Phillips who is a “consultant”. They dont actually have Home plans in office, they have a team of “designers”. Chuck suggested a designer, Tim Ellis, who he said is really good and not very busy so he would be able to get on our home design quickly. We brought a home plan a releative of mine built that was very simple but only had 3 bedrooms and we needed 4. We asked Tim Ellis to look at it and tell us the cheapest way to go about this suggesting that maybe we go up with a room instead of out. We had always heard this was a cheaper route, he neither confirmed it was or suggested otherwise. Four months later we had no Complete Plans…Based on our first meeting with Chuck it was going to cost us around 174,000 to 176,000 to build but a few thousand dollars later we had our budget meeting to see what it was going to cost “US” to build this house and based on the numbers which most were hard bids it was going to cost us $118.00 sqft to build!! That is with nothing “fancy” stained concrete, no crown molding no stained anything except kitchen cabnets, no carpet, our home plan was 1930 sqft. Along with their “free house plans” they advertise people building homes $60.00 sqft HOW??? They never could tell us. Also these NON Complete “free plans” really cost almost 5,000.00. Which if you bring your own plans they charge you 5.35 sqft…if they design your plans you still pay 5.35 no matter what, they just play with the numbers like a car salesman to make you think you are getting FREE HOME PLANS! Its all a scam, we lost 5,000.00 with these guys and when my husband emailed to say we couldnt afford to build this home it was out of our budget, Chuck Phillips said he was sorry to hear this. ALSO we used the inhouse finacing group there and paid almost 600.00 to have the house plan appraised and it only appraised for 97.00 sqft we couldnt even build for that price according to Built Green Custom Homes….Never even got a response from the in house morgage company after that…
Rude customer service!! I was there a total of 26 minutes and they kicked us out. | We were not given any warning of a noise complaint.
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This complaint and/or review was posted on HolySmoke.org on 20:19 pm, February 18, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/built-green-custom-homes/.
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