Bulkfoods Reviews & Complaints

Reviews: 4


Total views: 4207

Published: 26 March 2020

Posted by: kemiim

Check with the Better Business Bureau too, and see the numerous complaints filed about this company. You will save yourself from being defrauded, and a great deal of grief. My Problem with Bulkfoods.com : I placed an order for $102.14 on 05/26/2011 with Bulkfoods.com. Just hours later, upon receipt of an email that it was ready to ship, I realized that the SHIP TO data they were using was incorrect (see detailed data below). I immediately called Bulkfoods to request that they correct the information before the order shipped, speaking with David who refused to help in any way because “we are going home for the day. We’re closing” Though I stridently begged that he intercept the order before it shipped he would not help, but said they would fix it the next day. Next I emailed Bulkfoods.com a detailed description identifying the problem, and the needed resolution. The next day Bulkfoods.com responded via email saying that they were not going to rectify the problem, would ship to the address I had indicated, which is not true (see below), and that they would charge me to make any changes. I told them to cancel the order and refund my money which they have refused to do. The problem that had arisen was easily identifiable, and correctable, but the representatives of Bulkfoods.com were callous, unreceptive, and unwilling to hear or to help, though intervention on their part would have quickly resolved what is now a significant matter– one in which I the consumer, and their would be customer, have been slighted and am being ask to bear the burden for multiple negligences on the part of Bulkfoods.com. I want the order cancelled and all monies paid refunded.

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