I recently went to C & R Tire and Automotive to simply get 2 belts replaced and an oil change on my 2001 GMC Yukon XL. With coupon in hand for a $24.99 oil change and a quote for another $157 to replace the two belts. When I picked up the vehicle the bill ended up being higher than anticipated. The quote for the belts held true, but the oil change with my trusty coupon for $24.99 turned out to be a $48.27. Doesn’t sound so bad, read on.So after paying for the over priced oil change I proceeded to get into my vehicle and fire up my air conditioning that was being supported by the new belt that was just replaced. And low and behold the air conditioning turned on in the front but the the rear and was no longer cold as it was before the belt broke and there was a new issue, the rear air no longer worked. I found this interesting as the rear air worked just fine prior to the belt breaking. I was informed by David that there was no way that the work that they had just performed could have caused the issue but would look into the problem. Later that day I received a call from my wife to tell me that now the air conditioning needed to be recharged and serviced, the cost of which would be $205. This sounded a bit high to me so I placed a call to another shop in the area and was quoted $110 for the same service and recharge. Which by the way was a quote based on the system being completely empty of any Freon, which it was not. I should note that $49.99 of that was for a diagnosis of the rear air issue. So to be fair, lets take away the $49.99 for the diagnosis, that leaves the bill at $155.78. An over charge of $45.78. A side note, we requested a phone call before any work was to be done on the vehicle, this did not happen. After that I was given a quote to replace the Rear Air blower motor in the amount of $277. So I placed another call to the GM Dealership this time and was quoted the price of the $122 for the motor and .7 hrs for labor which equates to roughly $66 for labor. So when you add the two up it comes to $188.00. So here is another $89 unaccounted for. And last but not lease I was given an estimate to replace a number of other items that apparently need replacement in the amount of $3,000. Keep in mind that some of these items may need to be replaced but to say that you test drove my vehicle and recommend that it needs shocks and an alignment when in fact you didn’t even test drive the vehicle is ridiculous. In closing, I did not have the rear air motor replaced by them as I am sure that would have led to other charges yet not discovered by this crack team of experts. If I had of decided to do that I would have been over charged to the tune of $158.06, instead of the $69.06. It doesn’t sound like much, but in this economy and when you think about all the other people they have taken advantage of, it adds up quick. Do yourself a favor, avoid C & R Tire and Automotive and do some research before you have any work done to your vehicle.
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