Cadet Hotel

Phone: 13056726688

(1)
Comments Rating 1 (1 reviews)

Has horrible staff and rooms!

If you are a regular traveler and ever got the chance to stay at Cadet Hotel, then reconsider your decision because it might end up disappointing for you, I am only writing this review because I feel that the way I was treated there should not happen with other people. Cadet Hotel is located in Miami Beach, Florida. Their rooms were awful and were in bad condition also the staff and other management persons were rude with us and they didn’t show any concerns to our problems. I planned my vacations to be spent at Miami Beach and that’s why chose one of the hotels to get the best view of it but it is not only about the view, you should also get other services as well to spend your vacations well. The disappointment began as soon as I entered into the room. When we first arrived into the room we were given a small, outdated, dirty one. The TV didn’t work in the room and there was no way you can control the thermostat of the room and it was cold inside there. The worst part was when there were about 10 small insects or bugs on the other curtains and other dozen dead on the floor; these things show how bad Cadet Hotel is in satisfying their customers in terms of their service. They don’t even make sure to check the room before assigning it to anyone and that’s where my misery started from. We contacted the front desk and ask them to immediately move us to the next room where we can make ourselves comfortable. The next day we were being moved to another room and also there we found dozens more of the same bugs we found earlier in the room and this time they were not only on the curtains, but they were also on sheets, pillowcases along with tons of insects eggs all over the floor. Now I don’t think that someone would be even willing to step into such room. We again complained upon the front desk and told them that we are checking out immediately because these assholes have ruined our vacations and I am not in a mood for a quarrel right now. The hotel management realizing their mistake apologized for the mess they had made. They just told us that it must’ve been the mistake of the cleaning staff and that we shouldn’t overreact. When I demanded a refund for my brief stay at that place, those guys just told me that it’s impossible and that I shouldn’t make it a ‘bigger issue than it is’. Those bastards didn’t issue me a refund. I would not recommend this hotel to anyone and especially to travelers because you might end up digging a hole for yourself. They are egoistical crooks who don’t know how to behave. This place will shut down soon I’m telling you because of the way these guys are keeping this place and talking to their customers.

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