Purchased a “new” washer from Mike Sutton, owner of Canadian Appliance Surplus, 22 King St E Dundas, Ontario in April of 2014. Paid $600.00. This included a 1 year parts/labour/exchange warranty. Mike set the machine up and started it. As he was leaving it went into the spin cycle. It was very loud for what is supposed to be a quiet machine (Whirlpool). He assured me this was normal. I called Mike back within the week and left a message for him to call me re this machine. It was getting louder. No return call. I called several other times (May) and still no call. I then called from a different phone number and surprise I got a call back. I explained that a bearing appeared to have gone on this machine. He knew immediately who I was, and he said he would bring a new one on Monday. ( June) I have not seen or heard from him since . On my last call I got the message that he would be out of the office until July 12, 2014. I am, needless to say, disappointed as I now still need a washing machine.
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