Andrew contacted my husband by email, the email had the capital one logo stating that my husband was approved for a loan so , but Andrew contacted us by phone. We went through the procedures , he stated that there was a fee I pay the fee then another fee ok so where’s the loan but it’s ok because he stated that we would receive the money back finally when it’s time to disburse the funds he comes up with more fees we are already frustrated because we’ve depleted our bank account. So we tell him that we would like to cancel he gets very upset . So we say so we need our refund today because we have things coming out of our bank account which we made him aware of when we started this process, but he assured us that the money would be deposited right away. This was an awful experience . So I asked about the refund and of course you have to wait so many days. Unbelievable ! .
This complaint and/or review was posted on HolySmoke.org on 01:38 am, September 25, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/capital-one-bank-review/.
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