I have actually owned 3 Kia vehicles: a 2011 Kia Sportage sx which I loved; a 2012 Kia Soul+; and now a 2013 Kia Forte sx. I loved the sportage as it was truly loaded and sticker of approximately $33000. I suffered a stroke on 08/29/2011 and could no longer afford the$750+ monthly payment so I had to sell the vehicle. hardly any miles on it , yet they would only buy back for $24000 plus I had to pay an additional $3800 to pay the vehicle off. in june, 2012 I was able to start driving again and purchased a 2012 Kia Soul+. the vehicle was okay, but the finance person, an A. Barrera still put me at a higher payment than what I wanted: $392.xx. I went back to the dealer in february 2013 to trade in. got a 2013 Kia Forte SX with leather, power moon roof after market in dash navigation and premium wheels. the same finance person wrote it up at $31000 and got financing approval at $452.xx per month even though I told him I could not afford that much. I tried to return the vehicle within 3 days, but he told me they would not take it back because they did not physically have paperwork signed at my physical address, he told me to refinance in 6 months. at 6 months I contacted the finance company and was told they did not do refis. in June, 2014 I contacted the dealer about trading for another Soul, but was told I had too much negative equity. plus I am only getting 16-18 mpg whic is totally unacceptable. ever once did the finance person offer me one of the advertised lease options for their $189/month vehicles. I am stuck with very negative feelings about this dealership and still feel like th finance guy ripped me off on finsncing or maybe received a kickback for upcharging on vehicles. I honestly will most likely never buy from that dealer again.
This complaint and/or review was posted on HolySmoke.org on 04:21 am, July 09, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/capitol-kia-review/.
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