I signed up specifically for their 1 month membership. It was clear by its name that it was for one month only – only now do I see that there was a tiny star, and under it in small light grey print it says that the subcription renews automatically. The other payment option was a monthly plan, making it perfectly clear that this one month membership would expire after one month. Next thing I know I look at my credit card statement and they’ve been charging me for 4 months! If you do some research they mention in a few places that this is a common error people make, i.e. they totally acknowledge how sneaky it is! I sent them a message that I demand a refund. I already know I won’t be able to get it based on a few other people’s similar experiences with care.com. That is sneaky, misleading business. .
This complaint and/or review was posted on HolySmoke.org on 13:34 pm, October 03, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/care-com-inc-review/.
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