Carfax failed to report the accident for the 2004 Dodge Durango we bought used from a dealership in Pensacola, FL. Since then we have found the passenger trim pieces broken on the side of the seat, paint “orange peel” and paint over spray on the roof. The numbers on the mirrors and lights that always match from left and right did not match. We also had several auto body shops look at it and there is no doubt it had been in a major crash on the passenger side. Also the fact that the wheel base is almost an inch longer on the passenger side suggests it was used on a frame stretcher.With the extent of the damage this vehicle should have been salvaged.
This complaint and/or review was posted on HolySmoke.org on 03:34 am, July 31, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/carfax-inc/.
The reviews & complaints posted about CARFAX, Inc. was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about CARFAX, Inc. as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.