I purchased a vehicle through Carmax in January of 2010. I was offered extended warranty by the Sales Person Paula. When asked if I were to cancel it, how would it affect my financing, Paula claimed that the payment would be reduced to the original paymnet quoted, which was $80 less per month. With a baby on the way, this was a concern and I expressed that. Paula and the sales manager claimed that I “misunderstood.” After several follow up calls and the involvemnt of the BBB, the company has not been responsive or taken any responsibility of their unethical sales ethics.
I was unable to obtain warranted service on my vehicle because Auto Service warranty, Inc apparently went out of business w/o having the
I know it is not easy to admit when someone has scammed you. Thank you all for being brave and helping save people from these parasites.
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This complaint and/or review was posted on HolySmoke.org on 14:15 pm, February 14, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/carmax-ontario/.
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