Carmax Ontario

Carmax Ontario

Reviews: 1

1 RATING
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Published: 14 February 2021

Posted by: Anonymous

I purchased a vehicle through Carmax in January of 2010. I was offered extended warranty by the Sales Person Paula. When asked if I were to cancel it, how would it affect my financing, Paula claimed that the payment would be reduced to the original paymnet quoted, which was $80 less per month. With a baby on the way, this was a concern and I expressed that. Paula and the sales manager claimed that I “misunderstood.” After several follow up calls and the involvemnt of the BBB, the company has not been responsive or taken any responsibility of their unethical sales ethics.

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