Catasauqua Press

Catasauqua Press Reviews & Complaints

Reviews: 1


Total views: 4151

Published: 06 February 2018

Posted by: Reviewer32193

I did not receive my Catasauqua press on Thursday 2/11/16. I figured it would be delivered with my Saturday paper, which has happened before several times. Then, I did not receive my Saturday paper and called at 8:15 am to automated service which stated my paper would be delivered in 60 to 90 minutes. Again, no paper. I called back about 10:00 and spoke to someone whom said that the request was in, resubmitted it, and would have paper to me by 11:22 am and that I should call back again if it still didn’t come. I had to go out and not sit around for hours waiting to see if I needed to call back. Needless to say, I arrived home at 1:18 pm to find no paper had been delivered as promised. At this time the office is closed and unable to reach anyone, therefore I have been inconvenienced by having no paper. It is pathethic that I pay for a service and the company doesn’t follow thru with their obligation and on top of that the customer rep acted like it was no big deal – in other words he could care less if I got my paper or not.

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