In September, 2012, I had a 30-minute colonoscopy procedure at Cedars-Sinai Hospital. PRIOR to the procedure, I inquired of Cedars-Sinai what the procedure would cost and was informed that it would be “comparable to other (Los Angeles) Westside facilities.” I discovered after receiving the initial bill that this was, in fact. gross misrepresentation. The bill was a WHOPPING $18,053.99 which Cedars-Sinai graciously (sarcasm intended) reduced by $10,633.80 to arrive at a final amount due of $7,420.19 … still EXCESSIVE based upon my research which reflects that, in 2013, almost all Westside facilities charge $3,100 for a colonoscopy. My medical insurance provider paid $2,517.72, leaving a total due of $4,902.47, which was subsequently referred to Cedars-Sinai’s collection agency, Designed Receivable Solutions, Inc. (hereinafter “DRSI”). I was informed by a DRSI employee that I was “fortunate” that I had medical insurance since, had I not had any coverage, I would have been saddled with the initial bill of $18,053.99!!! Can you imagine the poor soul who would have to pay that amount for a colonoscopy?!? In any event, it has been a nightmare ever since. DRSI has repeatedly submitted inquiries for my credit reports THREE TIMES (since February 5, 2014) that are considered “hard pulls” pursuant to the Fair Credit Reporting Act. The manager of DRSI, Ms. Gutierrez, (mis)informed me and alleged that these inquiries did not impact my credit rating. However, “hard pulls” by collection agencies are directly connected to financial transactions and can cost your credit score several points each time they occur. It is my understanding that EXCESSIVE inquiries violate the Fair Credit Reporting Act. And I consider THREE inquiries in LESS THAN 2 months and three weeks to be EXCESSIVE. It is my opinion that DRSI, with Cedars-Sinai’s approval, has pursued a strategy of intimidation to force me to acquiesce and pay what is effectively 2.5 times GREATER than almost all other Westside facilities. I attempted to arrange for a settlement that would be more than favorable to Cedars-Sinai, but my offer was rejected by both Cedars-Sinai and DRSI. Thus, I would recommend that consumers obtain WRITTEN estimates from Cedars-Sinai for any procedures that are to be performed at Cedars-Sinai.
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This complaint and/or review was posted on HolySmoke.org on 12:23 pm, March 22, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/cedars-sinai-medical-center-review/.
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Cedars-Sinai Medical Center Reviews & Complaints
Came to the emergency room at 8:00 pm for a severe migraine and high blood pressure, almost three hours later I was told by a clerk jessica that all I have is a headache so I can wait. She continued to talk over me and my husband and was extremely rude she obviously feels that patient care is something she doesn”t have to give. She also refused to give her last name. Her supervisor came out to speak to us but mainly to see if I was going to be making a complaint and if I would delete the picture I took of this rude self absorbed creep. No I won”t delete it and yes i”ll be reporting her to the board.
Cedars-Sinai Medical Center Reviews & Complaints
Don”t go there unless you donate lots of money to the hospital because you won”t get the same treatment as those who do. I have personally been told to take a patient who gave money over one who didn”t even though the other patient had been waiting longer. We were often told to “give them whatever they wanted” but the other patients did not get the same. When the donors didn”t get their demands met, they threw tantrums and acted like two year olds that didn”t get their way. They called their “friends” who work in upper management and we were all told we were wrong. God forbid that place loses a dollar!!! They would rather their employees lose their dignity and whatever respect/admiration they had left for the upper management. Don”t bother complaining because your immediate manager will tell you not to worry about things that don”t concern you and then they will send you to an Effective Communication class because you cant just go along and shut up. (They don”t like and flies in the ointment over there) You also should brush up on your survival skills because you will sometimes go for 12 hours with no break. It”s not that the charge nurse doesn”t want you to have one. Its because the staffing is so poor in some departments that some days they can”t arrange coverage for you to go eat. The first thing they will tell you is that its like that everywhere but au contraire it surely is not and actually its against the law. I also hope you are someone who is never sick and never late. The reason that I say this is because you are only allowed three absences and three latenesses in a six month period. And that is for ANY reason. I hope your children don”t get sick because you might as well hang it up. There goes your three days right there. You better pray there is not a line at the time clock because if you clock in at 7:01 you will hear about it and they wont care what your excuse is. If you still want to work there after reading this then you are a glutton for punishment. There are so many other hospitals to work for in Baltimore that care more about their employees than they do a penny. Do your homework and stay away from Sinai.
Cedars-Sinai Medical Center Reviews & Complaints
Hello my name is Anthony Rock.. i am writing this compliant in regards to my wife Diana Rock .. who is admitted in the ICU room # 6S56 for almost two months now.. we are being told that her status for Heart Transplant is 1A.. which we are being told that shes at the top of the list .. she has already went through two Balloon pumps and has over exceeded the time limit for the Impella 5.0 pump she has implanted in her now.. and is starting to break down her red blood cells to were two blood transfusions had to be given to her already.. we were told her antibodies are high and once Plasmapherisis and the shots between each procedure would make her be able to accept most hearts that are donated.. on top of that she signed papers to be part of a antibody research for reducing more antibodies .. another shot was given then to reduce more antibodies.. and after that she signed papers to ok about five bags through iv to also reduce antibodies and was assured she would be the next transplant patient.. its been weeks now and nothing is mentioned about her possibly being offerd any hearts what so ever.. i under stand the process for waiting for the right heart size blood type and everything involved.. i know for a fact that Cedars Sinai hospital has recieved hearts and nothing being offered to my wife.. im getting very concerned about if my wife being another statistic.. we were assured after all the antibody and immune system got surpressed she would be ready for any heart that cames in.. we are starting to feel left behind and wondering if transplant will ever happen.. we are very upset with what we are being told and whats actually happening.. thank you very much for taking the time to read our concerns.. my phone # [protected] Email is [protected]@gmail.co…
Cedars-Sinai Medical Center Reviews & Complaints
Hello, A few days ago I got a bill from Cedars Sinai with the amount that the insurance did not cover. I called because I had questions regarding the amount that I was being billed and two of the items needed clarification. The woman over the phone refused to break down the two items I was unclear about, but I will let you know my issue, and it isn’t just that she was rude. The day before I went in for my scheduled IUD replacement, I got a call from the office informing me that the female doctor that I had scheduled my appointment with would not be available and they would instead be setting me up with the male doctor in their office. I was not happy about this, mainly because she had been specifically recommended by my OBG-YN, but I had already made arrangements with work, so my hands were tied. When I was in the examination room the doctor asked me what the initial insertion of the IUD was like and I mentioned that it hurt but that I didn’t really have much of a pain tolerance. He suggested numbing the cervix, which I took to mean a topical cream, when I realized it was a shot I declined. I won’t even take shots to have cavities filled. After removing my IUD he injected my cervix, DESPITE my having said that I was refusing the shot. I only found out this was happening when I felt a sharp burning sensation and asked if that was him removing the old IUD. Unacceptable. When I mentioned this to the woman on the phone she said that “if the doctor sees it fit then it must be done, ” which is crock. The initial IUD did not require a shot, it is an optional measure. My bill also lists a second pharmaceutical (not detailed), something I am utterly at a loss for. The woman refused to break it down for me and instead sent it directly to auditing. Now, I have no answers, and have to wait for them to…I don’t know what. I’m planning on seeking legal help.
Cedars-Sinai Medical Center Reviews & Complaints
I admitted my husband into the emergency room Cedar Sinai and they sat in there with him for good hour and I walked out to the restroom and cigarette I came back and his door was locked they refuse to let me into refuse to let him know that was still there they refuse to let me have my belongings that were inside the room I don’t see how they can legally keep my belongings they first said he’s quarantined so therefore they can let it out of the room nothing to know when I explain them I just walked out the room why aren’t I quarantine they change their tune and they feel the reason they gave the reason that the stuff belongs to my husband and it does not have a husband to both of us and besides my clothes they fit me and I need them for work and he refused to get them for me
Cedars-Sinai Medical Center Reviews & Complaints
I have called numerous people to try to get in touch with whoever does the billing for Dr. Tsui and Dr. Scott Serden. I called the billing department, was put on hold for 20 minutes by a curt person and was given the office number. The office told me to call Adrian, who is the only person who handles billing. I called her 3 times and left her a voicemail and she didn’t get back to me till the evening and only called me once. I called again yesterday and again left her a voicemail and she hasn’t called me back. A billing person should be reachable. They billed me more than $1200 for a routine Pap smear. They are not allowing me to dispute the billing that was not billed as preventative. Their customer service doesn’t exist. Dealing with Providence was a breeze and took 5 minutes. I should charge them for my time for having to call numerous people, being placed on hold and still reaching no one.
Cedars-Sinai Medical Center Reviews & Complaints
I jumped through all your hoops to get an appointment. After my initial visit with Dr. Paski, I sent her an email on Oct 12th through your portal and got no response. I then tried another email on Nov. 6th with no response. I called and spoke to her nurse on Nov. 12th who said she would talk to Dr. Paski that afternoon. Again, no response. I called back again Nov. 14th and her nurse assured me I would get a phone call back from Dr Paski on Thursday. Again, no phone call. I am disgusted on the way I have been treated. Clearly there is no care on how patients are treated. What is the point of having a messaging system when your doctors don’t use it?