I was sold an overpriced phone withoput my corporate discount. They talked me into an overpriced Lifeproof case and Put it on…….. WRONG! so I payed $200 more for phone than I should have and needless to say my $90 case did not keep water out of the phone since they put it on wrong. They were no help did not care. Were very rude when I went back to get it resolved. The sales rep was arrogant and talked down to us. The store manager was even more rude. He refused to acknowlege a conversation with my husband, who was with me at the time. He even turned his back and walked away mid sentance and would not come back out of the back room. Called the joke of a customer service line. No help here either. All I got was a ” We arent responsible for the phone once it leaves the store” repeated over and over. I asked that a supervisor call me back and they would not.
This complaint and/or review was posted on HolySmoke.org on 21:36 pm, June 18, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/cellular-sales-review-3/.
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