This company sends you a bill that says there’s a $15 late charge, but when i contacted them via chat, they said it was a billing error and i don’t owe a late fee. So i said, “great. But what would have happened if i’d paid the late fee as it was displayed, incorrect though it was?” and the service rep, claudia m, said that i would not have been refunded the $15 because i agreed to the charge (!!!!!) I said, “that is shady. I wonder how many people pay the $15 not realize your billing was incorrect?” she didn’t answer. She closed the window. Advice: always question any bill you get from ctrma. Also, report them. .
This complaint and/or review was posted on HolySmoke.org on 14:05 pm, December 08, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/central-texas-regional-mobility-authority-ctrma-review/.
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