Century Link ‘sold’ me a package that was supposed to include several features. When I tried to use the features with the instructions they sent me in the mail, they didn’t work. At the bottom of the instructions they sent me were the words: “Available in Most Areas. Some restrictions apply.” The features I bought don’t work in MY area, and there’s nothing they can do to remedy this except bump me up to a more expensive package, which they say, WILL work in my area. I call this BAIT AND SWITCH. Century Link sucks and I refuse to give them any more of my money. I have to keep their limited service because where I live doesn’t offer any other carrier for internet or land line. I will tell everyone I meet about Century Link and their shady business model.
This complaint and/or review was posted on HolySmoke.org on 10:41 am, April 21, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/centurylink-inc-review-16/.
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