Dont buy from this company!! They have been giving me the run around since October 27th and the problem is still not resolved. We bought a transmission from them for 1998 they gave us a transmission that they said was interchangable but it wasnt, they tried saying my I didnt have the orginal transmission in. My mechanic confirmed it was the orginal transmission but the one they sent was too short so it needed a diffrent drive shaft the sales person charge me another $50.00 for a drive shaft and said it would work with transmission. My mechanic went to put the transmission in that they sent and it was no good, so they said they would send another one, in the meantime the drive shaft came in and they sent the wrong dive shaft not once but twice now. We got another transmission we think it is good but they have not sent the right drive shaft. I talked to the manager yesterday he said he would get us the right one. But I called today to find out and he just keeps hanging up on me and when I call their buisness phone there is no answere. So needless to say I have been dealing with these people for over a month they lie and give me a hard time about what they are doing wrong. I did pay for the extended warranty on the transmission but I am sure that was a waste of my money because I cant even get the right parts sent out or an answere from their company. I think this place is a complete SHAM!!! BUYER BEWARE!!!!!!! Danielle Perris, CaliforniaU.S.A.
This complaint and/or review was posted on HolySmoke.org on 16:10 pm, September 20, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/cherry-auto-parts-network/.
The reviews & complaints posted about Cherry Auto Parts Network was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Cherry Auto Parts Network as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.