Reviews: 1


Total views: 4958

Published: 10 September 2020

Posted by: Anonymous

The contact center (sales and customer service) at Chico’s discriminated against me and several other older women when new and younger styles brought in new younger customers. At that time, they hired new younger associates. Several of us reported the discrimination to human resources but they didn’t stop the management team from discriminating against us. That was obvious that the corporation was discriminating against us, not just the management team. The other older women quit from being stressed out. I was the only one that stayed. Because I didn’t quit, more discrimination continued to happen to me. The one main issue was sending me, but no other associates, calls that came in as “Tester Calls” which were very rude and angry associates who called from Chico’s stores pretending to be customers, but were not. I again contacted human resources but they still didn’t support me. The management team pretended I wasn’t handling customer calls well, which I did deal with okay. I requested support from the CEO but didn’t receive her support. After that request and because the stress didn’t cause me to quit, they finally let me go.

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