Chrysler Financial - Performance Chrysler, Jeep, Dodge

I went to Performance Jeep at the Auto-Mall in Columbus, Ohio on 11-27-09 for a oil leak and the dash lights will not go off. Mark Byrnes (very rude) stated to leave it with them. Mark B. stated he would call to let me know what the mechanics found. Mark Byrnes call me back and stated that it as a valve cover cover gasket leak and a senor out. We call you when its done. On 11-30-09 Mark call and stated that everything was fixed and to come and pick up my Jeep. On 12-16-09 I had to take it back because the oil leak was not fixed. Mark Bynres stated that they will not re-repair the oil leak that they noted and replaced on 11-30-09. Then stated that I’m trying to get stuff free. I told Mark Byrnes that paying $300.00 a month for the jeep is not tying to get something free but to have a maintenance free jeep and to get it done right the first time not the second,third or forth time. I told Marks boss Todd O. Todd O. stated that for me to get a lawyer and sue them because I’m not Ok’ing to fix our mistakes. Then told Mark Byrnes to call the police. Not one time I was there did I threaten anyone or shove anybody like one of their workers did to me when I was trying to leave. He shove me into my jeeps door. Then lied about it. It must be a common practice that Todd O. tells his workers lie, lie and then lie again.