Chuck's Computer Repair

Chuck's Computer Repair Reviews & Complaints

Reviews: 2

1 RATING
(1)

Total views: 4141

Published: 30 January 2018

Posted by: Moxie Proxy

!!!Watch out for this ad from Chuck”s computer service. As soon as I arrived, he tried to force me to pay for a tune up and other additional services he claimed were needed in ORDER to remove any virus. He then failed to find the virus eating away at my system, yet charged me, and did not stand by his so called warranty. Had to take it elsewhere, pay a second time to resolve the issue. Would not honor refund policy. Called me very unprofessional names. Full details:.Violation of CL terms of service-false, misleading, deceptive, or fraudulent content; bait and switch; Please beware of Chuck”s Computer Repair. (CHARLES OTTE) He lures you in with a 25 price for a virus removal, yet attempts to sell you a PC Tune Up from the start claiming that they are the same thing. Though he texted me to come by, when I arrived, his attention was fully on the game and he and his visitors were watching. So why schedule an appt. (In his hot garage among the worse smelling cat feces/and an overwhelming smell.) He actually said, he needed to get back to the game. I quickly explained to him that I have a virus and laid out the symptoms. His initial take was that if there is no pop up, then there is no virus. First sign that he was incompetent. All viruses do not make their presence obvious with repeated pop ups. Some dig in and and work stealthily. He then told me I would need a tune up at another 25 BEFORE he could remove a virus should he find one. $50, I said, no I came for the virus removal, I can get a tune up free at office depot. He said he does more than they or Best Buy”s Geek Squad will do. (He was using Avast) one I have used before & that misses virus which is why I sought a professional. Then he refused to provide me with a receipt for leaving my system with him. I left it since he said he only need an hour. He took less than that because he texted me for the password which I had repeatedly given him but he was too preoccupied with the game to write it down. 20 min following the text he texted me the system was ready. Well, my system showed same signs same day. I eventually took it to a reputable company that discovered 3 nasty virus. I later complained to Chuck. He called me the B word, and bragged that he has 5000 plus customers and to come get my measly 25.00. Yet, when I said I would he said he was in no financial position to pay right now although he has so many customers. BTY he says he is a USAF Vet so as a USAF vet also, I gave him my business. He does not stand behind his work. He was too busy watching the game to due a diligent job on my computer. Also claims there is a warranty.. Not so. Here is the ad: sanantonio.craigslist.org/cps/4654849722.html Computer Repair, Virus removal, Networking (7435 saddlewood) Serving San Antonio and Leon valley. Chuck”s Computer Repair Virus Removal and Pc Tune Up”s $25.00 each Any Windows Re Installation, with Anti virus, Office, and Saved data $100.00 Military, Police, Fire and Rescue $20.00 off Re Installs Mobile Service available $50.00 Free Estimates, and Free Diagnosis on Desktops. Call Chuck [protected] USAF Veteran, 25 Years Experience in The computer Industry. Affordable and Honest Computer Repair by Chuck.Please beware of Chuck”s. He lures you in with a 25 price for a virus removal, yet attempts to sell you a PC Tune Up from the start claiming that they are the same thing. Though he texted me to come by, when I arrived, his attention was fully on the game and he and his visitors were watching. So why schedule an appt. (In his hot garage among the worse smelling cat feces/and an overwhelming smell. He actually said, he needed to get back to the game. I quickly explained to him that I have a virus and laid out the symptoms. His take was that if there is no pop up, then there is no virus. First sign. All viruses do not make their presence obvious with repeated pop ups. Some dig in and and work stealthily. He then told me I would need a tune up at another 25 BEFORE he could remove a virus should he find one. $50, I said, I came for the virus removal, I can get a tune up free at office depot. He said he does more than they or Best Buy”s Geek Squad will do. (He was using Avast) one I have used before & that misses virus which is why I sought a professional. Well, my system showed same signs same day. I eventually took it to a reputable company that discovered 3 nasty viruses. I later complained to Chuck. He called me the B word, and bragged that he has 5000 plus customers and to come get my measly 25.00. Yet, when I said I would he said he was in no financial position to pay right now although he has so many customers. BTY he says he is a USAF Vet so as a USAF vet also, I gave him my business. He does not stand behind his work. He was too busy watching the game to due a diligent job on my computer. Here is the ad: sanantonio.craigslist.org/cps/4654849722.html Computer Repair, Virus removal, Networking (7435 saddlewood) Serving San Antonio and Leon valley. Chuck”s Computer Repair (Charles Otte) Virus Removal and Pc Tune Up”s $25.00 each Any Windows Re Installation, with Anti virus, Office, and Saved data $100.00 Military, Police, Fire and Rescue $20.00 off Re Installs Mobile Service available $50.00 Free Estimates, and Free Diagnosis on Desktops. Call Chuck [protected] USAF Veteran, 25 Years Experience in The computer Industry. Affordable and Honest Computer Repair by Chuck.

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