08/16/2016 12:00 Noon Central time. Northside Drive Location Jackson, MS 39213 I purchased a large box of chicken with Okra and Mashed Potatoes as sides. upon arriving back at my job to have my lunch, I bit into the thigh of the chicken and couldn”t help but to smell the odor. The meat of the chicken we brown, this should be white meat. This is the third time I have purchased chicken at lunch time and the meat was tainted. I thought that by this being lunch time the chicken would be fresh. 07/9/16 Churches Chicken Location at Hwy 18, I purchased the family pack with two sides and a large drink. This chicken is old and tainted. I called and reported this and never heard back from them. This occurs often, there is no need for you all to serve old chicken. I use to patronize your business often and bragged on the quality of your food. But you all need to go and inspect these locations. There are a lot of people dissatisfied with the service. I always praise your chicken to others especially out of town guest. I would like to for them to replace my order with the best chicken in the house.
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Church's Chicken Restaurant Reviews & Complaints
0n 06/17/2017 I went through the drive thru at Churchs #1435 and received the worst tasting chicken. It doesn”t even seem like Oklahoma City, OK is using the same original recipe for Churchs. The chicken was not golden brown it was dark brown. The skin or the breading was too hard to even chew. it was just plain horrible. I had stopped going to Churchs here in OKC because the chicken just doesn”t taste the same. but yesterday put the icing on the cake. The chicken was not fresh. I understand being individually owned but if the Churchs Chicken logo is being used, the Chicken recipe should be Churchs original recipe and not what this Churchs is selling. I also would like my $20.58 refunded.
Church's Chicken Restaurant Reviews & Complaints
1. If you drive thru they say “what choo need” Or “Just a sec”. Then they never come back. 2. If you are lucky enough to actually place an order they are usually out of something you order. 3. If you are really lucky and actually get some chicken it is a hit and miss if it is bad or good. Sometimes it is inedible and nasty. I wont be going there again. The manager needs to get it together. This place is ghetto. Send in an undercover boss. 1035 W Mockingbird Ln +[protected] Dallas, Tx
Church's Chicken Restaurant Reviews & Complaints
1/20/19. A very nice lady… DT Cashier 3. But for the most part, I always have some kind of problem at the College Park, Georgia Location. I call the phone after getting home with my food and noticed all the food was not in the bag, but no one answered the phone. I called three times and the phone just rung.I need all my money back for the whole order, and some. Check 30109. @ 5:03pm. Total $11.21.
Church's Chicken Restaurant Reviews & Complaints
10/26/17 wife ask for fresh chicken, cashiers rude cook rude as well cook threaten wife an call her an female dog name. Cashiers kids hangout there after school, cashiers on cell phone. Cook not clean or groomed enough, to cook. Chicken overcooked. Cashier very rude to customers. This incident happening in the evening. Bathroom not properly clean, really nasty, floors very greasy an. Different folks hangout in the cooking area not in church, s uniforms.
Church's Chicken Restaurant Reviews & Complaints
1st the lady had me on speaker talking some nasty and using bad language.. 2nd I told the lady at the window I had left 2 apple pies last week and I spoke to a manager and I told her the manager name. I was told it was too late for me to get my apple pies but she knew the manager. I”m not understanding, didn”t know I had a certain time to pick up my apple pies.. I don”t eat CC every day but I do eat it once and sometimes twice a week..
Church's Chicken Restaurant Reviews & Complaints
2 weeks ago I pickup fish diner to go for my mother, she informed me that all 8 pieces of fish was way over cooked unable to eat, so she called the store on 350 Effingham St Portsmouth VA. Have been going there the store opened and never any problems until now. They said next Friday come by and they will replace the diner. I brought my receipt to drive through and the girl said unable to replace the diner because they will come up short, so I purchased a family mix chicken diner anyway like I do at least 4 times a month. I can not believe they would not honor what they told us. I”m very disappointed, not the money its the principle. Was a devoted customer, but will not go there anymore.
Church's Chicken Restaurant Reviews & Complaints
3/31/2018 9;30 p.m. drove up to the Churches on 1200 Lemay ferry, st louis mo 63125. walked to the door. the schedule on the door stated 10 am to 9 pm for the walk in service and drive thru open till 10pm it looked vacant no one in plain site. so i drive thru to the speaker there is a car in front of me repeating “hello” no response the car pulled away and left. i pulled to the speaker.no response. I said “hello” repeatedly. now 9:35 pm pull up to the window. no one there in plain site. i knock on the window and a female ask me” what?” i told her i wanted to place an order. “we closed” she stated. i informed her the posted scheduled stated the drive thru was open till 10 pm. and i would like some chicken “nah we ain’t got none we closed” again i informed her of the scheduled posted. i asked if they had any left? Nah you can see we aint got no chicken. so she shut the window. it was imposing on her to provide any customer service. over the years of repeated visits the employees can not say “thank you” continually after i paid my bill in cash. rude inconsiderate and no way customer friendly. tired of the repeated unpleasant lazy you are bothering me attitude. the price for 1 chicken wing is $3.00 really today no 1 is considerate of others. I don’t know what kind of training or if any you are using. i know it’s a warm body to fill a void that’s it. how and why do you expect or at least hope i make a return visit. disrespected, disgusted and angry over the discourteous unfriendly representatives that cannot even acknowledge you are a paying customer. i feel they do not know what a customer is it’s just a pain to them to serve me.
Church's Chicken Restaurant Reviews & Complaints
7/4/2017 Florissant Mo. Drive Thru on Lindbergh I wasn”t able to understand the lady on the speaker and when I got to the window I asked to add a 1/2 gallon iced tea and she refused service she said I would have yo drive back around and try and order it on the speaker with her instead of adding it to my chicken order. Refusing an upcharge is unheard of
Church's Chicken Restaurant Reviews & Complaints
9/3/17 @ 12:13pm I visited church”s chicken store # 11039 931 Sgt Asbury Hahn Way Smyrna, Tennessee. I waited in the drive through line for an extremely long time. Only to get home and open my box to see I have burnt mac and cheese. I call the store and ask for the manager. He told the person answering the phone to take a number and he will call me back. This is not how you run a business. Please give me common courtesy and come to the phone.
Church's Chicken Restaurant Reviews & Complaints
About the last 12 times I have went to the Thomasville, Alabama location. They have been out / none ready of chicken, biscuits something!!! This last time was last straw!!! 7/21/2017 my order of 41.00 was 14 pc mixed /6 strips coleslaw, mashed potatoes/ Mac n cheese. No coleslaw ok, snap beans then no Mac n cheese, ok corn, No corn !!! How are you out of slaw, corn, Mac n cheese!!! Never ever again
Church's Chicken Restaurant Reviews & Complaints
advertised food is never available!! they have a $1.00 menu and everytime i go here to order the bbq chicken sandwich. it”s never available… funny if i go to the one in weslaco there”s never a problem. the thing is. im right down the street friom churches chicken and shouldnt have to go across town to get one. and ask to see the manager!!! HE”S (SHE”S) NEVER AVAILABLE!!!
Church's Chicken Restaurant Reviews & Complaints
Always loved Church”s never had any problem with any until now. Couldn”t wait for the one in Denham Springs to open up after flood. Don”t remember what night, but was after dark and it was about a week or two after Church”s reopened. The chicken we got just downright tasted old. It was terrible and not fresh. In fact my husband and I have not been back. However, tonight we were in the mood for chicken and thought we would try the Church”s because we love Church”s on Hwy 16 near Watson. It hadn”t been too long since it had opened back up. Boy were we sorry! My husband said he did not savor his dinner at all! In fact it left a bad taste in his mouth. I also did not enjoy it! It tasted like it had sat under a light all day. Did not taste fresh at all! Needless to say we won”t be going back, not unless we hear someone say that it has gotten better. So disappointing. I can say the cole slaw was good. We purchased a 10 pc wing and thigh box.
Church's Chicken Restaurant Reviews & Complaints
And now she denies me my w2 and denies me speaking to a higher person in charge im not understanding this is unlawfully her name is filomenia ramboi or something she never turns in our w2s she always back pays everyone she always cheats the system she always steals chicken and gives it to various famil memebers for free and they are full on 80 dollar meals and then she laughs at me becuase i said i was going to report her and she told me she doesnt give a single #### cuase you guys dont ever do #### to try and remove her as a genral manager what a unproffesional company that needs to be taken down and of i dont get my w2 within 72 hours i will be sueing you guys.
Church's Chicken Restaurant Reviews & Complaints
April 22, 2017 Me and my boyfriend had stop into church”s to get something to eat and when we got home the chicken was dry, hard, and hard to pull the skin off. The biscuit was so hard my boyfriend took the biscuit and throw it out doors it hit a tree branch and broke it.We had stop going there for a while due to the service of the food. So we tried again to stop to get something to eat and it turn out the same thing again. It was awful and bad management.
Church's Chicken Restaurant Reviews & Complaints
Around 5:30 on June 13 I went to the Church”s on 19th Street near Park Lake Drive in Waco. I ordered the boneless chicken wings and mashed potatoes at the drive thru. After I got through the drive thru I decided to go back through and get more chicken wings because I was very hungry. Now I had 9 wings. I pulled over in the parking lot and started eating. The wings were bite-sized so I just was popping them in my mouth and eating them. I noticed they tasted funny and were to chewy but I kept eating because I was so hungry. Finally on the last wing I decided to bite it in half and take a look. The chicken meat was raw! I had eaten 8 and 1/2 raw chicken wings. I took the last wing into the store and showed it to the workers. One worker calmly said to the other – “You didn”t set the timer right”. Then they continued helping the other customers and filling orders. I stood there for a minute to see if they were going to offer my money back, but I couldn”t stand there long because I”m disabled. The workers didn”t speak to me any more so I went to me car and waited there a couple of minutes. They never came out so I left then.
Church's Chicken Restaurant Reviews & Complaints
Around 830 pm.. I found bugs in my food at the one on greenwood in Corpus Christi, Tx .. immediately threw the food away and called the manager.. he tells me he doesn”t see how that could”ve happened and to dig the food out the trash can and bring it bk and he would make another order! How rude and unprofessional and you”re a manager? Yea right!! They must didn”t have any other options !!
Church's Chicken Restaurant Reviews & Complaints
As a follow-up to my September 20th complaint about the bad chicken I received from location (#538) at 920 N. Grand Avenue, St. Louis Mo, I went back to the location and was told their phone had been out of service for about a week – strange for a business. I explained the situation to the manager and presented my receipt. She simply nodded and went back to work. As I continued to stand there awaiting some response, she finally asked what I wanted her to do about it and I asked her to replace the chicken. She asks if I had the product to return – three days later mind you. I told her no and she said there was nothing she could do. I told her that’s why they were closing all the St. Louis stores. As I left the store, I heard her ask a customer how I could come back three days later with a complaint. I reminded her that she said herself that the phone wasn’t working. I will never go that location again due to the poor response from management.
Church's Chicken Restaurant Reviews & Complaints
At 4:40 p.m. on Saturday, September 25, 2010 I pulled into the drive through to order food at Church”s Chicken, located at 7900 S. Damen, Chicago, IL. I waited to place my order at the menu/mic at 4:50 p.m. and At 4:58 p.m. and NO one acknowledged me or answered as I said H E L L O ?? I drove around the window and sat at the window until 5:09 p.m. as Two black females waited on one customer inside. They looked at me as if I was not there and had the most I don”T Give A F—k look. Finally another black female came to the window I”ll call her number THREE and took my order. Not only did they not have what I wanted to order ready, there was no I”m sorry, or NOTHING> JUST DUMB, NO CLASS, GIVE A CARE PEOPLE. I hope the are fired, and have to walk the street looking for another job. I believe they have the level of maturity of Fifth Graders. Whoever own”s this Church”s Chicken need”s to come in and clean house. Better yet, CLOSE. We don”t need a business in our community like this one. p.s. I should have followed my first mind, I rarely purchase anything from this location, I KNOW BETTER!!
Church's Chicken Restaurant Reviews & Complaints
At approximately 6:20pm on November 25th, I went to Church”s to get 4 $5 boxes of chicken fried steak plates. First I sat at the speaker for about 10 minutes before the male worker told me to pull up to the window. Then when I told him what I wanted, he made an attempt to correct me. Then, I was told it would be about 4 minutes before the order would be ready, and to pull around to the front, (which I did). I waited over 15 minutes for the order. When he finally bought the order to my car, he only had 3 plates. When I told him I had 4 plates, he replied that he only had enough hands to bring 3 plates. I told him to forget it, I”d come in and get the other plate myself. He made no attempt to give me the 4th plate that I had already paid for, but acted like he didn”t see me. Another worker asked if she could help me, and I told her I needed my 4th plate, (which she did give to me). I will never frequent this establishment again. I will also file a complaint with the local health department, as no worker had anything covering their head, and only one had on gloves.
Church's Chicken Restaurant Reviews & Complaints
At the churches chicken on Rancho Vista blvd in palmdale, last week I went in. I ask for a 3 piece spicey. When ask for the 2 sides I said fries and cole slaw. She said the cole slaw cost. So I figured 50 cents but I should have ask. When I had to pay almost 12 dollars, I ask, did the prices go up. They said no. So not only did they not give me my 2nd side dish that was part of the meal, they charged me 2.00 for about 5 bites of cole slaw. I mean really? Also the chicken is usually good. This time is was not good. It was old and very stringy. So that is my complaint. for sure I am not going to pay 12 dollars again for a small dinner meal.
Church's Chicken Restaurant Reviews & Complaints
Besides the very bad customer service skills from some of your employees. Your night time manger is very rude and disrespectful to customers and also to the staff that she works with i really don”t consider her a team player. I really feel you should screen your mangers more carefully before promoting them to a leaders position. She is abusing her authority and is unprofessional eating while dealing with customers in driver thru and front counter. I will not be recommending your restaurant to any of my friends or family members until such improvements are made and also you might give some thought in reevaluating some of your lead staff. By the way is there a web site to make comments on some of your more pleasant and professional employers. I really hope improvements to your resaurant will happen soon, Because i do enjoy your chicken.
Church's Chicken Restaurant Reviews & Complaints
Called to find out about any specials. Pulled up to drive thru was informed”we are out of chicken. It will be about 15 min. Was asked to park. Waited for approx. 45 min. When chicken was finally received order was wrong. To top it off the worker had an attitude when I was the one who had sat for an hour. Are you serious. If this is how church”s operates as much as I like them I have no problem taking my business and hard earned cash elsewhere.
Church's Chicken Restaurant Reviews & Complaints
Cashier T Davis 4305 at the Churches Chicken on Mansfield road in Shreveport, La Store # CHO703 who also prepare food; charge me for a mix 10 piece chicken dinner but prepared me a 10 piece legs and thigh. I got all the way home and start to prepare the table for family dinner, open box and notice that I did not redeem my purchased order. I went all the way back to the store only to be greeted with a rude attuide by the same cashier who prepared my food. She totally ignore me after I informed her that the order was incorrect. My pastor was just using this situation as an example of how God has redeem us from many things. And how important it is to know what you are redeeming for your money and what God has redeemed you from. I hope this young lady can later realize that everyone makes mistakes but avoid or ignoring them won’t always make them go away.
Church's Chicken Restaurant Reviews & Complaints
Chicken is never ready. Drive up speaker they tell you drive up then you have to wait forever instead of placing order at mic and javing it ready. This is a normal occurence and jas happened to me over a dozen times. Service is slow and no chicken is ever ready. 14 piece special has now taken 25 minutes. I am sitting in the restaraint typinh this. Unbelievable are the only words that come to mind. I like your chicken but this is the word restaraint ever. Wait mow my order is ready and they substituted spicy for original nexauae they were to lazy to cook some original WOW!!! 10 more minute wait so now has taken me 40 minites between driving up, then having to get out my car and cone inside, mo chicken ready, wrong order, and firther wait and aggravation. Chris Roland [protected].
Church's Chicken Restaurant Reviews & Complaints
Church chicken was one of my favorite places to eat in Puerto Rico until i moved to florida. The menu in florida has nothing compared to the one there, with so many latinos here im sure it would be such a huge benefit on both sides. Strawberry Frappez were my favorite and the pechu mexicana. Please consider adding to the menu, they have such an amazing variety. Thank you
Church's Chicken Restaurant Reviews & Complaints
Church”s Chicken located 910 S US Highway 31. The voice box wasn”t. In the middle of my face to face order in the drive thru, the associate didn”t treat me as if i was paying for a service. I was treated with disapproving facial expressions. The associate then walked away before I finished my order. Another associate had to take my order. I didnt get my sides either.
Church's Chicken Restaurant Reviews & Complaints
Church”s chicken, 10785 Florida Blvd, Baton Rouge, La just refused my coupon from their app! WTH? We showed the manager the coupon from my phone and she said no, no, need printed copy! Who prints coupon these days? What”s the point of having the app? Aren”t we in the 22st century? They are a bunch of bigots, refused service to Hispanics & others but very nice to their own race. They literally ignore me every time I visited the establishment. I”ve always have trouble with them. I usually avoid this location but we”re in the neighborhood. I also believe that what goes around comes around!!! Church”s corporate office, if you see this complaint, please answer me what”s the point in signing up with your app?
Church's Chicken Restaurant Reviews & Complaints
Churchs #4498 I have been a patron at this restaurant for many years up to know, last night 8.19.15 I visited with my daughter and waited to order..I noticed that the little white meat on the rack had it”s heating light off..must have been old.So I ordered several pcs of white meat and I noted I didn”t mine waiting. Immediately I noticed this employee had some type of chip on his shoulder, he looked back at the meat and said we have it, I meantione why isn”t the lamps on..he shrugged and started talking in Spanish to the manager making unpolite gestures..saying derogatory words in Spanish. The manager must have been embarrassed, she just shook her head and told the cook to drop the meat. I asked for his name and she wrote Jordan Bernal on a paper. I will not be going back to that establishment and I know that is not the image Chuchs wants as employees
Church's Chicken Restaurant Reviews & Complaints
Churchs Chicken Store #1431, the manager on duty on the evening, extremely rude with customers. Manager name is Jessica Hernandez. Screamed at customers and employees. Very bad attitude. Not sure why she is a certified training general manager. She said “No one is above my position, Im it!!!” We were behind the customers that were insulted, so we simply walked out.
Church's Chicken Restaurant Reviews & Complaints
Customer service is horrible, slow, food over cooked. No place to sit or dine in, over a month sign posted “take out only cannot dine” plastic lines the ceiling. Every un sanitary environment, post board on windows with stupid unprofessional remarks ” like Eat Turkey”, no receipts are given, Mgr. Francisa (Hispanic speaking female very rude, 10 people in line wsiting 45 minutes for order. This is not fast food, you have been served at a 5 star restaurant in 45 minutes. Every visit always eaiting 20 to 45 minutes to be served. Cannot sit down an eat. Reason given is they cannot find anyone to clean the tables and eating area. Mgr should be fired no managerial or customer experience
Church's Chicken Restaurant Reviews & Complaints
Dec 6.2018 went to eat chicken. First thing we saw was one of the cookers sitting on the chair with his dirty head asleep on the table. Floor was a mess tables were discussing, cashier scratching her head. Just as simple as maybe restaurant should be closed. As simple as that. Restrooms we”re dirty and gross. Smells like sewerage. Coke machines were a mess. Manager counting money on counter then went back to kitchen without washing his hands.0 stars sorry
Church's Chicken Restaurant Reviews & Complaints
December 5, 2016, 6:50:02 PM Or#83, Store #10655 I know it is my job to double check my order before driving off, however, it would have been nice to have a complete order! Please ask the servers to make sure all items are included in the bag. I am not a complainer, however, this is the third and final time I have gotten home with missing items. Thank you. Willa
Church's Chicken Restaurant Reviews & Complaints
Drive thru window. Ticket says server ID 1 Order made at 632 pm. I ordered 20 piece with any 3 large sides as sign stated. Was told it came with only Cole slaw, mashed potatoes, and corn. I stated what sign said. Advised I could only get corn, mpot and coleslaw. Got to window at 638. Receipt given at 641. Seen sign on window that stated 90 second friendly and accurate service. Asked worker what that meant. She said she”d never noticed it before and didn”t know. At 650 pm was advised they were out of coleslaw and I need to pick another side. I picked okra. She said no another mashed pot or corn. I told her I wanted okra. She then reviewed my order and asked me to pull over to wait. At 658 pm I got my order Unacceptable in so many ways.
Church's Chicken Restaurant Reviews & Complaints
Drove 34 miles round trip inorder to get spicy chicken. When I got home the chicken wasn”t completely cooked and wasn”t spicy. Called and talked to Alex the Manager. He told me no problem they would make it right. I told him I only come to this town about once a month. Was in Cleburne, Tx so I decided to replace my chicken order. Pulled receipt out to remember Manager”s name and pulled in to place order. (10pc total bill $27.26) Went through 2 people and finally the Manager came out. He stated he wasn”t going to replace the chicken because I didn”t bring back the other chicken. Fast food is suppose to be a convenience and I explained to him what he had said earlier and we had prior commitments to attend that is why I was ordering out and couldn”t drive back 34 miles to waste time and gas and he rudely told me, “Well you just did!” He told me he didn”t care and wasn”t going to fix this. Rude, ugly, bad service and establishment old and nasty.
Church's Chicken Restaurant Reviews & Complaints
During lunch hour today 5-5-17 @ 12:28. 14 P-M My partner & I was standing in line waiting to get served. After the 3 customers in front of us was served. The cashier decided to go in the back room & did not come back during our time there. We waited 15 minutes before the 2nd cashier waited on us as he had taken that amount of time to help his customer. My question is WHAT TYPE OF BUISINESS ALLOWS ONLY 1 CASHIER DURING A LUNCH RUSH? This was unacceptable service. We had an hour lunch & by the time we were done getting waited on we had to take our food back. It took 40 minutes here in a place that the food is already made. Not to mention the female cashier gave the customer in front of us so much chicken, she could hardly close the box. Plain to see they were either family or friends!
Church's Chicken Restaurant Reviews & Complaints
Every time I go in this particular Church”s Chicken the manager is always in the back. She walk around showing no concern or gets in a hurry to wait on me and other customers. She”s a dark skin lady with glasses the drive thru is ridiculous. Its not much in this little town to eat as it is. I”m a loyal customers to Church but if something isn”t done about her I will stop going by. She be in the store talking about other employees with other coworkers that”s not nice all. Why does she have her ear piece in at work ?
Church's Chicken Restaurant Reviews & Complaints
First let me say i know the management at this location, and she is awesome. she has been with the company 10+ years. She was off this particular day. I ordered 3 family 12 piece tenders meals, over 60.00 worth of food. The employee barked at me that i should have called the order in. Its kind of hard to call the order in when no one answers the phone. They packed the 6 family mashed potatoes & gravy in one small bag. Before i left the parking lot all of them had opened up and spilled all over my brand new truck. When i took it back inside to have them redo the potatoes & gravy they gave me a very bad attitude. I did not pay 60.00 dollars for a bad attitude. I did not get the 2 jalapeno packs i ordered, and the tenders where not spicy like i ordered. So not only did i get a bad attitude from the employee”s i did not get all the food i paid for. I know if the manager had been there this would not have happened. These type of people should not be hired for food service if they have such a problem being nice to the customers who pay their salary.
Church's Chicken Restaurant Reviews & Complaints
first of all they gave us the wrong order they gave us all breast no legs. then they gave us macroni instead of mashed potato. we not going back to church”s.
Church's Chicken Restaurant Reviews & Complaints
First time I visited this place. Stopped 10 minutes before walk-in closed, tried to go inside so I could check the menu out. Doors locked, manager waves us to drive-thru. Attempted to to order the 7.99 special on the windows, and was subjected to a series of questions about white/dark meat. Finally drove thru, and was charged $3 extra. When I asked why, it was another white/dark meat controversy. Said “FORGET IT. Just give me what”s advertised” Was then told they didn”t have it. All they had was what they were giving us. (So WHY did they put me thru that hell?) Since it was only attitude I was receiving, asked for corporate #. Upon calling, my call was dropped twice, and the last person I spoke to had a bigger attitude than the original people I was complaining about! I will never patronize this establishment again, and as this was my first attempt, I pity all who do.
Church's Chicken Restaurant Reviews & Complaints
Food was cold and dried out, tried eating but had to trash. Jalapeno were mushy and not eatable. I would like to inform you this type of service should not be allowed or even acceptable. I stopped visiting your stores because of the preparation of the food but decided to try again and now I”m experiencing the exact same thing. Its quite unfortunate.
Church's Chicken Restaurant Reviews & Complaints
From the moment I walk in the door I noticed that the place was not the most cleanly. The three ladies behind the counter were more occupied with arguing about who would leave early than taking care of the growing line. I order a three peace meal and proceeded to wait for my order since I was in a hurry and this was the closes place to my work. When I got to my office I opened my meal. At first I did not notice the little surprise included with my meal as i started by eating the leg. But as I got to the wing I noticed that there were feathers on the chicken peace I was about to eat. Deep friend and everything. I almost vomited. It was disgusting. It made my stomach turn for the rest of the day.
Church's Chicken Restaurant Reviews & Complaints
General manager on ft benning rd columbus ga her name is carmen holt she argues with customers & she is very snart while running drive through she told me next time i have all them coupons dont come in her drive through what type of gm talks like that atleast if u are going to be smart make sure your food is on point i have had more than one incident with her i really wish something could be done ! she also told me that she didnt come here to work hard she could have stayed at burger king for that
Church's Chicken Restaurant Reviews & Complaints
Good afternoon, I went to the Church”s location in Austin TX by the lakeline mall area, so lakecreek/620 location and the rude and most inconsiderate manager that I spoke with his name is MESH. He is ignorant and rude and pretty much told me he has no proof of my purchasing the meal that that his staff had messed up that evening when I purchased my chicken… I ordered and wanted the 10 for $10 dark meat special chicken only and I didn”t think to check till I got home that one of his staff ring me up for 10 piece chicken tenders. I am a firm believer that it”s human nature to make mistakes just learn from them and move forward. And in this industry I can HONESTLY SEE a lot of people abusing that policy. But there are so many others that do NOT. So I precalled ahead to inform them I was on my way to get the corrected order. Keep in mind I was led to believe that it was going to get fixed which I was very pleased with the level of service, but the once I get inside the location it all just fell apart from there, the front counter gentlemen I had seen that night I came before. Me and my husband brought him up to speed w our incident. Now keep in mind I was told as long as I have my proof of purchase which I do they would correct the mistake they made and then the manager comes and says that he can NOT do anything bc we didn”t bring back the food, and that it is POLICY that the only way to get it corrected is to bring in the incorrect or messed up food and they will swap the food. Even tho I had spoken to someone else over the phone the other night, this manager MESH pretty much said that he doesn”t know if I really purchased and I told him that he can check videos and ask the cashier bc I remembered h that night and he just pretty much said I was lieing about the purchase, I mean really I have been a NURSE for 13 years and we have to those social skills to be in the field… anyways I FEEL THE MAMAGER MESH needs to think of switching careers bc customer service is not his strongest or any of his suites.
Church's Chicken Restaurant Reviews & Complaints
Good morning, I have filed 2 complaints of a really bad experience that I had with your products and still have not received a solution to the situation at hand. This is my 3rd time contacted you all. This experience landed me in the hospital. I would like to close this complaint out with some type of resolution. Complaint needs to be resolved.
Church's Chicken Restaurant Reviews & Complaints
Had my son go to the restaurant on s Lindbergh on 6/23/18. He asked for chicken fingers that were not brown (we put in oven to cook more). He asked for the fish that was on the menu board, we don”t have any. Slaw, Mac and cheese either. The lady behind him asked for tea none, a coke none. The tables were a mess. He said it seemed like the lady behind the counter just didn”t want to make any effort. This was 4:00 in the afternoon! We always have loved your chicken but no more! How can you be out of coke and tea which was featured on a sign. This store needs to be cleaned up!
Church's Chicken Restaurant Reviews & Complaints
Haflf of the chicken was cold and dry, and the the rest of the chicken was hot but not done I called Churches to let them know about the chicken that I ordered and I was told to come back the next morning and I would receive my money back from management I get there 1 employee was making biscuits while on her phone and using her fingers to wipe off the excess batter no gloves the manager comes out to speak with me and she is very rude now I”m upset never got my money back went on website to complain still haven”t heard anything back my family was so sick from eating this horrible food I”m really thinking about sueing I have a conformation # 06252 Very Unsatisfied Costumer????????
Church's Chicken Restaurant Reviews & Complaints
He is very rude. I was there on sunrise blvd the other day when it was raining and he said i quote me and my bae about to go home smoke this loud grab us a bottle because rhis that baby making weather, I bout to be all in his chest yes [censor]. I witness him talking to his co workers any kind of way using profanity stating that his job is secure and he is not going anywhere. He said he has been working there over 2 years and can”t no change that no matter what they say because he and the general manager are friends.
Church's Chicken Restaurant Reviews & Complaints
Hello I am complaining about the Church”s on 1625 E Charleston Blvd, Las Vegas, NV. The employees have been extremely rude while taking orders and correct me if im wrong, but they close their lobby extra early. By 8pm they lock their doors and don”t want to serve anyone else. If they close at 11pm why would you close lobby three hours before? If there is a valid reason make me understand. But all the employees always have an attitude and have a problem when you ask them to make your order a certain way. They have no good customer service whatsoever and i myself work fast food. This company has good food but terrible service and i would love to see that specific location get new staff that will do their job right.
Church's Chicken Restaurant Reviews & Complaints
Hello My complaint is for the churches chicken on 121 Address: 1298 TX-121, Lewisville, TX 75067 I don”t appreciate the employee”s Angela aka Angie and Shaquala aka pooh pooh spitting in people”s food because they don”t like the person or if someone comes in there impatient because of slow service.The Cook drop chicken on the floor picks it up and fry it up like nothing happened.That is nasty and disgusting The place is always dirty the chairs are sticky.The service is horrible . Yjid place needs to be seen by health department and shut down.
Church's Chicken Restaurant Reviews & Complaints
Hello my name is Roychelle Weathers…The 1st week of May I turned in a change form because my daughter is no longer working at Church”s Chicken in Portsmouth Virginia on Effingham Street..That paper got lost.So around two weeks later I submit another paper to the manager somehow that one got thrown away.So around the week of July 7 I went and took another paper to your establishment..I”ve been calling to get the paper but it still hasn”t been filled out..This has been going on for 3months now..This is interfering with my household income and my rent..
Church's Chicken Restaurant Reviews & Complaints
Hello, I went to Churchs at lunch time, on October 6, waited in line for 30 minutes. When I finally received my food, my order was totally wrong. I asked for a $5 box with two legs, okra and mashed potatoes. Once I got back to work, I realized they gave me chicken strips, cole slaw, and mashed potatoes without a biscuit. I am very disappointed. Every time I go, my order is always wrong and the line moves very slow on the outside as well as the drive-thru. Thanks!