I work for a company and get paid on a prepaid card. There was a pre authorization amount deducted from my account and the vendor never intended to collect. When I called citi prepaid they claim the vendor put a hold on it. I called the vendor and they explained it was never taken out and was reversed to drop off instantly. 8 days later and a load of bs from citi prepaid stil waiting on recouping my money. This company is god aweful. Management from corporate support keeps hanging up on me telling me to stop calling them. Why do they think they have the right to constantly talk down to people and lie. I asked who has my money first they say the vendor then they say their controller.This company thinks they can just treat people like garbage and would like to see a class action lawsuit filed against them and I plan on reporting them to the BBB. .
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