C&M Tire & Wheel Company

C&M Tire & Wheel Company

Reviews: 1


Total views: 4894

Published: 14 February 2021

Posted by: Anonymous

Had new brake pads, rotors and sensors installed at C &M tire on 12/19. Noticed the brakes began to squeak really bad about a week later and I assumed the squeak may go away but all four brakes continued to squeak so I returned to the shop on 1/12. The tech said he did not hear a squeak and refused to even look at the car, insisted that it needed to be squeaking before he could look at it. I offered to record the squeak on my phone and show him but he again stated that he needs to hear it squeak and again wouldnt even bend down to look at any of my wheels. While talking to the tech I looked at the pads and noticed there was no excess anti-squeal lubricant on my pads so I asked if he could apply some to see if that would take care of the noise. The tech admitted that no anti-squeal lubricant was used because it is not required. I explained to him that was not the case and that we now know what the issue is. He again refused to even look at my car or to apply any anti-squeal lubricant. It is common knowledge that lubricant is required between the pad and caliper to prevent noise when braking so the fact that these guys did not and refuse to do so is a warning to anyone. DO NOT HAVE ANY BRAKE WORK DONE HERE.

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