Order Placed: 06/19/2015 Website say “Fast shipping! 10 warehouses nationwide!” 06/30/15 I kindly asked for tracking number. Response was “will be shipped in 2 weeks”, no “hello”, or apology or even name of person who rights emails. 07/20/15 (3 weeks later) still no shipping info or updates. No response on my e-mail regarding this information. 07/21/15 I opened undelivered item case with PayPal. Seller: “I can cancel this order for you if you are not able to wait their lead time out”. No excuses or anything like that. Who are “their lead time”?? This was simple order, needle & nozzle set for spray gun and somebody else is responsible but not seller. They returned my money after PayPal case. Thanks to PayPal they had no choice. However, I don’t have parts I need and they’ve just hold my money for over a month and never even tried to resolve this situation . Guys, order your tools anywhere but here: www.ntxtools.com .
This complaint and/or review was posted on HolySmoke.org on 18:16 pm, May 09, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/coastal-tool-supply-llc-review/.
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