Same comments and scenario as the others. What appealed to us (and in retrospect they tailored everything to make a sale) was that we could sell off some of our weeks to another company called Vacation Liquidation Management for $2,600. a week. What better deal than to have a vacation anywhere in the world through Luxury Leisure Alliance and at the same time get some return from selling excess weeks. This all happended in Jan/2014 and we have yet to receive our welcome package with login/passwords etc. No one returns calls or emails. A total scam. When we tried to get our money back because of the fact certain clauses in the accompanying contract with Vacation Liquidation Management would not be honored the response from the compliance people-Jennifer and Chantel- was that they could not honor any thing other than the Coco contract even though it had been negotiated on their premises by their salespeople! This contract that all of the suddn could not be honored due to apparently “unauthorized activities of their sales people” was the only reason we signed. Subsequent we were advised all the sales people involved including sales director had been released as well as the fellow they apparently were in cahoots with at Vacation Liquidation Management. All a likely story. We are convinced Coco ownership knows exactly what is going on then just papers things after the fact to deny,deny,deny their involvment. I have loads of emails/documentation for this whole debacle. Visa did not help out-just went to Coco’s banker who in turn went to the merchant who said all was ok and essentially that was it.. If anyone can help us out or include us in whatever to rectify/deal with these scammers that would be great.The Coco owners should be ashamed of this sham they have created. Can get hold of me a @outlook.com
This complaint and/or review was posted on HolySmoke.org on 17:31 pm, December 03, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/coco-bay-resorts-luxury-leisure-alliance-vacation-liquidation-management-las-palmas-cs-travel-network-review/.
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