This place is horribly run by bad management. After booking 2 rooms with waterpark passes 3 weeks in advance they decided to close the waterpark 1 week prior to our arrival. No advance notice before driving 80 miles. 6 crying kids and three pissed off adults. I snuck around to the tiny pool. It was filhty with stained carpeting in the hallway and dirty walls. No apology, no attempt to rectify their mistake. Do not give this place any of your business I ended up driving an additional 100 miles to make my family happy. .
This complaint and/or review was posted on HolySmoke.org on 02:23 am, September 24, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/coco-key-water-resort-review/.
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