Visited Coggin Toyota’s web site and negotiated the deal with the “Internet Sales Manager”, Shery Drabek. Arrived at the dealer & was advised that they would not honor the price they agreed to “because dealer incentived had expired.” There were never any dealer incentives on a Camry. That was the 1st of en endless series of lies. I decided to buy anyway and agreed to the extra $500. Got in the F&I office and Sandra decided to add the rebate and my down payment to the price we had already agreed on. Very deceptive… The car was “spot delivered” and naturally the dealer called back saying the bank wants another $1k down. I declined because they were actually trying t sell me a Camry for more than sticker price! They “worked it out” and want me to re-sign the contract. Had them fax the contract to me and was presented with yet another purchase price! Furthermore, they want me to pay a $599 Dealer Prep Fee. That’s a very expensive car wash and the true cost of dealer prep is included in the MSRP. I will be taking the car back tonight and buying from Ernie Palmer Toyota of Jacksonville. While one may expect a car salesman to be a liar, I’ve never seen them go this far. Stay away!!! Hood winked Jacksonville, FloridaU.S.A.
This complaint and/or review was posted on HolySmoke.org on 08:05 am, September 01, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/coggin-toyota-of-the-avenues/.
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