Comerica Bank – the bank that is in control of your Social Security Direct Express Debit Cards Please read ALL the complaint…these people lie to you, hang up on you, insult you and you cannot get issues resolved with illigetimate charges, your card can be “compromised” and in my case, while trying to pay my electric bill, my card was declined and I was charged $35 for “returned check fee” that Direct Express REFUSES to pay back…these ppl, this bank, are SCAMMERS! call social security and the attorney general’s office to report these thieves!!! .
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Someone hacked into my Direct Express from
Someone hacked into my Direct Express from Comerica Bank. I lost 1300,00 but finally after a huge hassle, got it back. Because of this, I had to send them my Drivers License and Social Security numbers so they could identify me. Then after 3 days of waiting someone finally got back with me to reset my password. They gave me a temperary password and I made them stay online with me while I changed it. I was able to get online to see everything on Direct Express last night but today, they won’t let me on. So now I have to wait again for someone to call bacxk with another temperary password and go through the same stuff again. I think after this, I will have the IRS put my money in another account at a Credit Union close to home so I can just go there and have everything taken care of. Comerica Bank has gotten hacked 463 times (so far) just from contacting Consumer Affairs. This bank has no right to have anything to do with the IRS and they should know this. I just don’t trust the safety of my Widows Benefits anymore, not through Comerica Bank or Direct Express. |
Husband called to check a charge on
Husband called to check a charge on the account. Which is mine, however him being the payee on the account grants me no info whatsoever. Even though I am the receving the disability. Anyway, when the csr asked for the expiry date husband casually says ” I don’t have it. The card is at home”. The csr then tells him because the card is not on his person the entire account is cancelled. Was very rude hung up on husband. When I called they refused to let me speak to any supervisor. This is how they operate a government agency for people with disabilities? Some of us depend on that money that we worked for anyway – to pay bills or buy food. And someone can refuse to offer any assistance because I am on disability? I can get absolutely no answers? My entire account cancelled because the card was not in his wallet? And people wonder what has happened to the kindness we used to show each other.