I signed up after receiving several calls from Commerce Payment Systems. The representative George promised me lower rates with no long term commitment among many other things. I was treated nicely when I signed up, and then customer service went right out the window!
They bring you in with a low desired rate then add charges as they see fit! Without explaining why or how it happened.
The representative George told me I would be charged an annual fee that ended up being charged monthly!They bank on people who do not read closely into statements and it took a while to notice I was being robbed!! Which turns out to be easy for them since they do not send you paper statements!I I spent countless hours going over everything throughly after realizing they are not to be trusted. The rates are ridiculous and they do not come through on ANYTHING that was promised.have attempted to cancel so many times. Sending emails, letters and calling everyday and no answer. Somehow they still exist to charge me though.
Getting my account cancelled has been a serious nightmare and getting a refund is what seems to be IMPOSSIBLE. Their customer service is a complete scam. Most of the time you sit on hold for 45 minutes to 1 hour. Managers are never available and NEVER return phone calls. Last time I talked to them, I mentioned that if they continue charging me, I would leave negative feed back, and they just hung up on me. All you do is go around in circles. Commerce Payment Systems is the worst company and customer service I have ever seen.