Continental Who's Who, Inc.

Continental Who's Who, Inc. Review

Reviews: 1


Total views: 3993

Published: 26 April 2019

Posted by: Anonymously

My name is Kyle Madison and I am the Executive Director of Continental Who’s Who. I would like to thank you for taking the time to review Continental Who’s Who. Continental Who’s Who provides its services to its members who work for companies ranging from small-medium sized businesses to the corporate giants of the world for their PR needs. Join Continental Who’s Who and see why our personalized service makes us the best network team around by working harder to promote our clients and give value so that they feel that they are with a company that cares about them as an individual and not just a professional.” At Continental Who’s Who we pride ourselves in using the highest quality SERVICE. Continental Who’s Who looks to those who have paved the way in regards to understanding what is at the heart of any business…. Its customers and specifically their needs. We here at Continental Who’s Who strive to continually educate ourselves and trust you will be inspired to do the same. Here are some inspirational quotes we’d like to pass on to you from those whom many of us have all looked up to and aspire to be more like. “Your website isn’t the center of your universe. Your Facebook page isn’t the center of your universe. Your mobile app isn’t the center of your universe. The customer is the center of your universe.”- Bruce Ernst “In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.” – Jeff Bezos “When you’re trying to make an important decision, and you’re sort of divided on the issue, ask yourself: If the customer were here, what would she say?”- Dharmesh Shah “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” – Mahatma Gandhi “The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.” – Valeria Maltoni “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Richard Branson “Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us.” – Shep Hyken “Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.” – Richard Branson “Every day we’re saying, ‘How can we keep the customer happy? How can we get ahead in innovation by doing this?’… because if we don’t, somebody else will.” – Bill Gates “Customer experience is a catalyst of transformation. It directly impacts culture, strategy, structure and all parts of a business.” – Christine Crandell “Here is a powerful yet simple rule. Always give people more than they expect to get.” – Nelson Boswell “Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new…If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.” – Seth Godin

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