They used my card for another customers $9k cruise! Sales rep wrote my card down and “Accidentally” used it for not only my cruise but for a strangers | WARNING!!!!! WWW.CRUISE.COM | This Company is HORRIBLE —-THEY OFFER ZERO CREDIT CARD SECURITY —- They do not secure your credit card. Their agent’s hand write your card information down… Scary!!! | Here’s what happened! | I purchased on WWW.CRUISE.COM today for a cruise on Royal Caribbean for my sisters graduation 2 balcony cabins roughly $2k per cabin $4k total. A few hours later my phone dings from a text alert that my card was just charged $4496.52 x 2 roughly $9k for a Holland American Cruise????? I immediately called WWW.CRUISE.COM while my husband called American express and Holland America. WWW.CRUISE.COM plays it off like its no big deal apparently the agent Named Floretta wrote down my card number and info and when the next customer named Bob Overhall(revealed to us by Holland America) called in next he provided an amex of which she again hand wrote down and when it came to charging she used my card???? WWW. | CRUISE.COM’s response is perfect are you ready…….”We are sorry we will try to make sure it doesn’t happen in the future” “Luckily you caught it as if you didn’t it would of been harder to refund” ….WTF???? | They gave zero remorse or offer for compensation not even a measly onboard or anything that they could of thrown to appease the huge error. Their attitude toward the whole situation was we arent doing anything bluntly, but we will teach our rep to not use other peoples card on other peoples accounts in the future…. | DO NOT GIVE THESE PEOPLE YOUR CREDIT CARD-!!THEY OFFER ZERO SECURITY-!! | The terrible thing is that I am traveling and can’t use my traveling card as I have cancelled that card and have new card en-route from American Express! Let alone I have to wait for $9k to be refunded back to my card. | My attorney will have a field day with this.
Amanda Johanson and Associates
How can I get out of the Nightmare | I start working with Amanda Johanson Law Group since 8/18/2015. The account manager Perla Ortiz told
CarGurus.com
When it comes to the ease of selling a car Cargurus has got to be the absolute worst. I had listed my car on their website and it ran fine
Dean Miller
Your account toggle navigation your profileyour reportslogout yscam file a report …It’s free! company name or report your new
Jaceline Celestin
There isn’t a life manual on how to answer the difficult questions we face. Life can be very difficult at times and these are trying
InventionHome.com
They are scammers!! Particularly Mike Ruane! I tried to find a company that will help me to get a patent for my invention! I submitted all
Mrs. Jeffiner Garcia
Do you feel alone/ isolated? Does it feel like you can’t do anything right in your relationship? Have family and friends questioned
Robert Heller
My approach is cognitive behavioral and rational emotive as I trained with Dr. Albert Ellis and am a certified diplomate in CBT. I am also
Scammers/Fraud
UPDATE: After fleeing the state of North Carolina upon investor law suits for fraud (in addition to Corey Call being ordered by NC courts
This complaint and/or review was posted on HolySmoke.org on 12:59 pm, March 15, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/cruise-com-2/.
The reviews & complaints posted about Cruise.com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Cruise.com as per Section 230 of the Communications Decency Act.