I was a member of Club One fitness but cancelled my membership with them and when they were recently got bought by Crunch fitness I started getting harassed about late fees. They say that the credit card I have on file is not going through and that I have a late fee balance for a couple of months. I have never had a membership with Crunch and I can’t believe they were going to try to bill me for a monthly membership I didn’t know about. I’ve tried calling them multiple times and when I ask to speak to a manager they say that I can not and that they will have a manager call me back. The “managers” never call me and yet they continue to harass me. After getting so upset I finally paid my overdue balance to get them off my back and now they say they never got my check. I have never dealt with such an unprofessional company and I hope someone takes them to court. I am still trying to fix this after several months. Please do not support this business.
This complaint and/or review was posted on HolySmoke.org on 02:03 am, February 13, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/crunch-gyms-review/.
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