Don’t ever go to this art framing company because at the end all you are going to get is regret and nothing else. If you want to make your money worth and want to get one of the finest pieces of art then don’t consider this as your company because they will be going to be a disaster for you. Dallas Art & Décor claims sucks in every segment. In my last visit, they were unable to provide me quality services, their staff and workers are untrained and showed rude behavior to me. I am a person who usually likes to transform different photographs in art pieces. I recently moved to a new area and had to look out for a new art framing company upon which I did some research and find Dallas Art & Décor which was near my house. It had good ratings online and this was the only reason why I decided to visit this store but regretted my decision later, as I didn’t know I had to go through such a nightmare. Their website says that they are open on Saturday showed up in the early morning around 10 am and no one was there but only one staff boy at the shop and was being told that the shop will be opened soon. Went to the breakfast and came back and still, there was no one was over there so had to wait for another one hour until one of their workers came and assisted me. He looked a nice guy at first but the way he talked with me was very bad. He didn’t value me and was least bothered to hear me. It all looked unprofessional and it seemed to me that he didn’t have enough sleep last night. I went there to get my art pieces services because as I moved into a new area they all got damaged from the corners, there were scratches on the glass and it was all dirty. I brought 3 pieces with me first just to make sure that they are worth to spend money it and thank god they showed their real faces to me. The guy who assisted me didn’t look serious about it and as being an art lover I would not compromise anything on top of it. I had to contact their manager to get my things done for me and was being told that I could get them back in the next week after they have repaired it. Next week they directly delivered it to my home address which was the only good thing they did until I opened my package and was shocked to find that all of them were damaged from the corners the glass had cracks on it. I called the shop owners and was being told that it is due to because of the traveling and showed no apologetic behavior to me, no sorry nothing. These guys shouldn’t be running a store.
This complaint and/or review was posted on HolySmoke.org on 19:13 pm, September 12, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dallas-art-decor/.
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