After 2.5 years paid membership I relocated and gave over 2 months notice. I had an amendment to my DL contract allowing me relocate without penalty – negotiated on joining. David Lloyd Lincoln began chasing me for the final month – I did not attend the gym for the final 3 months. What kind of customer service is this? I have just paid the inflated amount to a debt collection agency because DL Lincoln don’t return my calls to discuss and I have now given up. My advice to anyone – don’t sign anything with David Lloyd – they have so many opt outs – you have no chance. This is an antiquated membership system that may have worked in the 80’s but is now unacceptable – the other gyms don’t operate like this. All David Lloyd are doing is penalising their own members for things beyond their control and then passing all responsibility to a debt collection agency. A real poor show in this day and age.
This complaint and/or review was posted on HolySmoke.org on 10:42 am, May 22, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/david-lloyd-leisure/.
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