We used DC Waterworks about 2 years ago to replace a toilet. Dave came out with an apprentice and gave exceptional service. He was very informative and thorough. So, when we found that our basement shower didnt have hot water going to it, we called DC Waterworks. One of Dave’s plumbers came out and after a while said that I needed a new valve. It was tiny piece that fit in your palm and supposedly cost $150. The total bill to get hot water running in my shower was $250. The thing that really made me mad is that now there is no water pressure in the sink in that bathroom. He fixed one problem but created another in the process. I had to have someone else come out to fix the problem with the sink which cost me more money. DC Waterworks is not what it used to be. I strongly recommend going through someone else for your plumbing needs. .
This complaint and/or review was posted on HolySmoke.org on 08:13 am, June 03, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dc-waterworks-review/.
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