Reviews: 1


Total views: 3993

Published: 17 April 2019

Posted by: Anonymously

I initially had good luck with my first couple of orders but then the whole charade fell apart. I ordered product that never got delivered. For more than 2 months, I had exchanged emails with customer service and was essentially given the runaround the entire time. The agent stalled and repeated nonsense, ultimately calling me a liar! They tried to settle by offering to refund 80% of my purchase price. Ultimately they agreed to refund my full amount but it appears that it will be a “store credit”. So I guess the adventure continues but after this,I am definitely taking my business to Gearbest from now on. .

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