I have a few back teeth that need filling at the practice and needed to confirm the appointment. Rude staff at Dean, Horwitz & Associates DDS PA are not skilled to work at the front desk. They make appointments and cancel appointments. I plan to visit the dentist on a date that suits me. The personnel canceled my appointment and I had to reappoint the date again.
The simple task to confirm my appointment has become a nightmare to deal with at this practice. At Dean, Horwitz & Associates DDS PA, the staff is untrained and unworthy to the company.
The office lacks modern office furniture and dental equipment. I am disappointed with the lack of communication skills in staff members. They have neglected to make an appointment and keep it on their diaries.
The staff are not pleasant and don’t know about dental care and patient care. Top services are not available at Dean, Horwitz & Associates DDS PA.
I received no warm welcome from the dental team. There are no professionals in the dental team. I have not had anyone from the dental team to inform me of dental details. My visit to the dentist was not comfortable or pleasant.
The dental care team has not performed an excellent job on my teeth. I had to have the filling done but the appointments were often canceled. I did not have the procedure at Dean, Horwitz & Associates DDS PA, for the unqualified staffed frustrated me, and for the lack of knowledge the staff has in their jobs.
The entire staff is not qualified to perform dental care for patients. It’s sad to see how these people manage dentistry without the quality of utensils and customer’s service.
I did not experience dental care from Dean, Horwitz & Associates DDS PA, instead, I saw the rude, and unpleasant behaviors from staff members. It is of no good to feel this way at the dentist. Routine checks are not possible, and the experience is traumatizing. I experienced at firsthand the neglect of staff and that is not worthy to me to spend money at the practice.
I do not recommend a practice that is of low value. The procedure did not take place due to the poor skills of the employees. A simple clean and filling of my teeth gave me a bad impression on the practice when they had failed to deliver the appointment. The lack of everything of the best in this practice is not given to patients.
The lack of character at Dean, Horwitz & Associates DDS PA shows the staff doesn’t care for the job positions. I had not gone to a dentist with a poor quality of equipment and poorly qualified staff. The toilets are not cleaned thoroughly. It is always of no respect for patients to keep unclean facilities. I am surprised at how the dentist work goes on smoothly even when appointments are canceled without notifying the patients. I will not recommend Dean, Horwitz & Associates DDS PA to anyone for the bad experience I had with unqualified employees.