This company is garbage and a total joke. I am a manager for an auto service center and it is definitely the WORST warranty company I have EVER dealt with in 13 years. Their adjusters are rude and condensending. When you give them the list prices for parts they either say well we will be shipping you our own parts within the next 24 hours, or that is way too expensive and we will only pay you a fraction of what you are trying to sell the part for. Don’t even think about trying to get paid once the claim is completed! Endless run arounds and complete BS from this company is what you will get. “Oh the finance department is closed today, call again tomorrow,” “we mailed a check out and you should receive it within 14 days” “you didn’t get the check? It must have gotten lost in the mail. As soon as a stop payment is processed we will mail you out another one.” “Oh you still didn’t receive it? We will mail one out to you again once another stop payiment is issued” “still no check? That’s so weird this never happens” “I would have paid you with a credit card but I already processed your payment again with a check. If it doesn’t show up in 14 days call back and once a stop payment is issued we will pay you via credit card”. What kind of mail takes 14 days to get anywhere? Lies after lies after lies is all you will get from this joke of a company. After a good month and a half of getting the run around from these people I finally got someone to provide with me a credit card number for payment, and it was DECLINED!! Never again will I accept this warranty in my service facility. Horrible horrible horrible.
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