DermStore Reviews & Complaints

Reviews: 14


Total views: 4242

Published: 20 March 2020

Posted by: tom44276

Absolute worst Customer Service I placed an order and realized a mistake minutes later. I called customer service and after ten minutes on hold, a recording suggested I send an e-mail and they would respond shortly. Never received a response, but they charged PayPal immediately for $411. It’s very disheartening that they ignored my e-mails and to this day they have not contacted me, nor have I received the order. These products are very expensive, so Customer Service and trust is a distinguishing factor where I (customers) will shop in the future. They do have a nice web-site, but you can find lots of those in Nigeria. Surprisingly, according to Dermstore’s website the Parent Company is Target!

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