Design Dental Group

Avoid them at all costs.

Reviews: 1


Total views: 191

Published: 22 August 2019

Posted by: Anonymously

The Design Dental Group has been abysmal in term of their services, they cheat their patients and on top of that their staff is untrained and unprofessional, their website does not have all the relevant information it should contain to let the patients know about their services. I had an infuriating experience with these bastards and I found out that many other people have had similar experiences with this place too. These people live in their egos and don’t know how to behave. The customer support of this place sucks.
Other customers have shown their concern towards Design Dental Group stating that they had to call them every day if they have any problem and still there is no or little response from them, they have refused to pay refunds and most importantly customers have been mostly disappointed because of their customer services. They also claim to treat their patients with care and respect but well that’s not the case so far as the patients have shared their experience about the way they were treated at Design Dental Group.
A week ago, I took an appointment and due to some reasons I had to reschedule it for which I called Design Dental Group. I was disappointed when I got a pretty rude reply from the staff of the dental clinic. The staff member did not cooperate with me and asked me to pay an additional fee if I wanted to reschedule. I accepted their condition and paid them the extra amount then. Things got more agitating when I came back to the ‘rescheduled time’. Those guys told me that I’ll have to pay extra for another appointment because MY APPOINTMENT WAS CANCELED AGAIN.
I did not pay any extra fee and switched to another clinic.
Whenever someone faces a health-related issue people become slightly careful about it and they choose one of the best clinics to treat them especially when it’s a hygiene problem. You expect the staff to be friendly with so that you won’t feel agitated during your treatment. One customer shared his review that the staff of Design Dental Group was unprofessional as they don’t know how to deal with the patient’s problems. They have a very bad attitude.
My mother has reported that she was having a good experience until she was treated by a different dentist at Design Dental Group as the dentist was not gentle and caused severe tooth pain to the patient during cleaning. She was highly disappointed with the way she was treated at the clinic. It shows that Design Dental Group has no concern about the health of their patients so you should make sure that before consulting a dentist, you check their reputation online. You never know what kind of filthy dentist you might come across.
The people at Design Dental Group never care for a patient’s health. I advise you to go someplace else and find a better clinic. THESE PEOPLE ARE SCUMBAGS. If they could, they would just rob you and throw you out of the clinic.

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