Dial One/Majesty Electric was called out by my HOA to fix a pipe leak in a common wall between my garage and my neighbors gargage. The water was turned off and someone was pounding on my door, the pounding scared my son. I answered the door and was immediatley yelled at by a Dial One technician. He began to threaten me that if I didin’t let him fix the pipe he would call the water company and have my water shut off and we would have to live in a hotel. I called my husband who came home right away. My husband confronted the technician but he denied threatening me. At this point my husband and I felt that this man was creepy, unprofessional, and after he threatened me we decided we wanted another plumber to fix the pipe. The technician became enraged and stormed off back into my neighbors house for a very long time. We went back home and called Proserve. While we were in our house the Dial One technician went out to the street and opened our main water meter and shut it off. All we saw was him drive away quickly. When Proserve arrived they fixed the pipe. Then the water wouldn’t come on. The handle by our front door was on but no water was coming out. I told Proseve about the threat by the Dial One technician. Proserve checked the main water and indeed the Dial One technician had turned it off. This was all uncalled for and just plain spiteful and evil. The water was shut off with the handle by our front door there was no reason to turn off the main water. Proserve said that the Dial One technician was trying to mess with us and harass us. It’s all because we chose to use Proserve instead of Dial One. Once our water was turned on we called the Orange County Sherriff and filed a report about the malicious behavior of Dial One. If we ever see Dial One or Majesty Electric near our home we are going to call the Sherrif again.
This complaint and/or review was posted on HolySmoke.org on 18:20 pm, July 31, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dial-one-sonshine-review/.
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