I have been an owner of time share and pay every month for the services and throughout 2014 Diamond Resorts repeatedly said i was not current in my monthly payments and would not allow us to make a vacation reservation . I have since emailed all the cancelled checks and proved that we pay every month. I have called numerous times and asked for a supervisor to call me back and no one has. We still havent been able to make a reservation for all of 2014 and now i have called and tried to get a phone call back to be able to make a reservation for 2015 and no one calls us back or allows us to make a reservation. This is fraud. I am currenrtly trying to sell this time share or get a person from Diamond Resorts to allow us to make a reservtion . The staff there is completely negilgent in their jobs and still has not accepted the cancelled checks as proof of our monthly payments. So we still haven’t been able to make a reservation.
This complaint and/or review was posted on HolySmoke.org on 07:00 am, October 11, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/diamond-resorts-international-review/.
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