Dimitriou's Jazz Alley

The customer was disappointed and never wishes to come back.

Reviews: 1


Total views: 140

Published: 12 August 2019

Posted by: Anonymously

Dimitriou’s Jazz Alley is located in Seattle, Washington. It claims to provide one of the best jazz music in town so that people can enjoy along with their dinners. But lately, people have shown their regards towards Dimitriou’s Jazz Alley that they are unable to meet their customers’ expectations and need to improve. I had a horrible experience with these guys. Many other customers are dissatisfied with them. Most of the customers said that the staff at Dimitriou’s Jazz Alley is very unprofessional; they don’t even bother to listen to your concern and then comes up with lame excuses to avoid any further mishap. Customers have also reported that the quality of the food at Dimitriou’s Jazz Alley is miserable despite paying too much for it.
When I went there, I saw that the quality of the food was very bad and the way their staff behaved was awful. My ravioli had a metal cleaning brush wire in it that stabbed me in the roof of my mouth. When I told the waiter about this that he should have replaced it or served me another meal he just said sorry. I didn’t get anything else, not even a replacement. After paying for those expensive tickets, all I got was disappointment and frustration. Many other people have also faced problems with these guys.
One of the customers said that he bought 5 tickets for the show and was seated in the balcony. He urged that despite paying too much on tickets all he could see a keyboard player because of the obstructed view. He said that the management of Dimitriou’s Jazz Alley should have told this before as he couldn’t enjoy the show.
One of the customers mentioned that their customer’s service was awful. He called Dimitriou’s Jazz Alley for a future reservation but little did he know that his reservation was never booked. Fortunately, before arriving he called again for the confirmation and was baffled to hear that they had no record and that all tables were taken. It made him furious and never wishes to ever visit this place.
Dimitriou’s Jazz Alley has unable to provide quality services to their customers and the quality of their food is awful according to the customers. They said despite paying the hefty amount on tickets and especially on food all they get is an utter disappointment. One of the customers who bought two tickets for a show was unhappy as his view was blocked and was assigned to sit next to a washroom door. Moreover, when he ordered two drinks from the server, they only received one. They could not find her for 40 minutes and when they did then they got delivered their second one. The customer said that attitude of the staff at Dimitriou’s Jazz Alley was disappointing as the server which they got was not even willing to make eye contact and didn’t even ask them if they need anything or not.

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