Direct Connect Auto Transport

They are a big sham, nothing else.

Reviews: 1

1 RATING
(1)

Total views: 77

Published: 22 August 2019

Posted by: Anonymously

Direct Connect Auto Transport is a transport service provider and it is located in Pompano Beach, Florida. It claims to be one of the oldest and one of the trusted transporters in town who have trained and skilled workers. But according to their customers, Direct Connect Auto Transport has not lived up to the expectations and have always lied to them. They have never delivered what they promise. To be honest, they are a bunch of crooks who think it’s okay to rip off a customer. They don’t take their customers seriously. So they don’t even bother to acknowledge your complaints.
Their profile says that they provide high-quality transportation services with local storage and delivery too. Not only this but they have car shipping and weekly national routes are also available for easier shipping. They claim to be the best in the area but customer review websites say a different story. Customers are quite disappointed with their services and many of them have made their choice of never consulting Direct Connect Auto Transport again.
They provide car shipping services but a friend who lived in my neighborhood was not satisfied with the service. He had to move to a different locality and for that, he had hired Direct Connect Auto Transport for this. He went to their website and was amazed by their services so he chose them. The car was shipped to the destination but it had a lot of scratches and several dents too. He was pissed off at them but no action was taken. He somehow got out of this trouble but Direct Connect Auto Transport should be careful while shipping cars or any other vehicle.
A cousin of mine has reported serious customer care issues. He says that he had done a lot of research on shipping firms and came to two names. One of the names was Direct Connect Auto Transport he contacted their customer support for details but he was dealt nicely. Customers should always be your priority but it seems like Direct Connect Auto Transport is least interested in their customers. At first, the messages and calls were not responded by the customer support executive. After a day or two, they bothered to answer him but the interest was zero in helping him. He could not ask more than 5 or 6 questions and he was left on hold for another two days. The questions which one person bothered to answer were so inappropriate that he thought of not hiring them. They were rude and not clear enough to satisfy the customer’s queries.
Many customers have reported pricing issues with them too. What I have observed is that their services are not even worth a penny. If you cannot provide good services, the least you can do is compromise on the price and take care of the customer service department. These guys are too careless to do either of that. If you’re looking for a company to transport your vehicle, avoid these guys.

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